Kiran A
Kochar's Arjun Garden, A Block - 407, Tharapakkam Road, Bharathi Nagar, Gerugambakkam, 600122
Summary
1 Year of Experience in Fraud Investigation, i'm highly passionate about the AML industry with an excellent and core knowledge and working as Fraud investigator.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Associate Frauds And Claims Representative
Wells Fargo International Solutions Pvt Ltd
11.2023 - Current
- Investigated and identified fraudulent ATM debit card transactions.
- Collaborated with the bank’s fraud team to block and prevent further unauthorized transactions from occurring.
- Processed and resolved customers’ claims within the allotted time frame, ensuring that they received reimbursement for the fraudulent transactions.
- Investigated and resolved multiple ATM card fraud claims through Visa chargeback process.
- Analyzed transaction records and documentation to identify fraudulent activity and make appropriate chargeback decisions.
- Successfully recovered funds on behalf of customers affected by ATM card fraud.
- Successfully resolved fraudulent activity affecting cardholders’ accounts, including charges/payments and financial transactions.
- Handling Fraud Visa Debit Card Claims. Customer transactions are investigated, monitored and resolved
Education
B.Com - General
SRM Institute Of Science & Technology
Chennai, India04-2020
MBA - General
SRM Institute Of Science & Technology
Chennai, India05-2023
Skills
- AML Analyst
- Microsoft Office
- Fraud Investigation
- Fraud Detection
- Transaction Monitoring
- Chargeback
Accomplishments
Wells Fargo International Solutions Pvt Ltd
Associate Frauds And Claims Representative
- Achieved 99% score card in the month of July.
- Achieved the highest productivity target in my team in the month of May.
Certification
- AML/KYC and Customer Due Diligence
- Lean Six Sigma (White Belt)
Languages Known
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Declaration
I solemnly declare that the above details furnished by me, are true to the best of my knowledge and belief.
Kiran.A
Timeline
Associate Frauds And Claims Representative
Wells Fargo International Solutions Pvt Ltd
11.2023 - Current
B.Com - General
SRM Institute Of Science & Technology
MBA - General
SRM Institute Of Science & Technology
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