Kiran G
Sr SCM Analyst
Coimbatore
Summary
To obtain a challenging position that utilizes my skills to add to the overall success of the organization. To seek a career in an esteemed organization scaling new heights by putting my talent in challenging environment, incorporating my skill to learn, share and implement.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Supply Chain Management Analyst
Vserve Ebusiness Solution
10.2023 - 03.2025
- PROCUREMENT
- Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
- Developed and maintained detailed records of all procurement activities for accurate tracking and reporting purposes.
- Implemented cost-saving initiatives within the procurement department that significantly reduced overhead expenses.
- Developed and strengthened supplier relationships.
- Utilized data analytics to identify and resolve supply chain issues and improve overall performance.
Customer Service Associate
Sutherland AMAZON
08.2022 - 08.2023
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Enhanced customer satisfaction with timely resolution of complex technical problems.
Process Executive
Cognizant
03.2021 - 08.2022
- Answered telephone or online requests and completed interactions quickly to meet productivity goals.
- Collaborated with team members to identify trends and address recurring billing issues.
- Excellent communication skills, both verbal and written.
Education
Bachelor of Arts - Corporate Secretaryship
Dr NGP Arts & Science College
Coimbatore, India 04.2001 -
Higher Secondary School Certification -
Stanes Anglo Indian Higher Secondary School
Ooty, India05-2016
High School Certification -
Mountain Home School
Ooty, India05-2014
Skills
Microsoft Expert
Client relationship management
Business analysis
Effective communication
Active listening
Adaptability
Problem-solving
Timeline
Supply Chain Management Analyst
Vserve Ebusiness Solution
10.2023 - 03.2025
Customer Service Associate
Sutherland AMAZON
08.2022 - 08.2023
Process Executive
Cognizant
03.2021 - 08.2022
Bachelor of Arts - Corporate Secretaryship
Dr NGP Arts & Science College
04.2001 -
Higher Secondary School Certification -
Stanes Anglo Indian Higher Secondary School
High School Certification -
Mountain Home School
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