KIRBY JACKSON
Cordova
Summary
Results-driven Business Administration professional with over 11 years of combined experience in personnel administration, operations management, and executive-level support. Skilled at optimizing workflows, implementing process improvements, and driving organizational efficiency. Holds an Associate of Arts from the University of Phoenix and is currently pursuing a Bachelor of Science in Business Administration (GPA: 3.87). Adept at translating military experience into business operations, HR support, and data-driven decision-making.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Yeoman Second Class (YN2)
United States Navy
Memphis
08.2023 - Current
- Manage executive-level administrative operations for over 150 personnel, ensuring accuracy in correspondence, records, and workflows.
- Prepare and process ADOS orders, PCS transfers, evaluations, and promotion packages with 100% regulatory compliance.
- Develop and maintain Excel-based tracking systems for budgets, manpower reports, and performance metrics.
- Coordinate command events, executive meetings, and special projects, supporting operational readiness.
- Mentor junior sailors on professional development and performance improvement strategies.
- Reduced order processing turnaround times by 40% through workflow improvements.
- Led successful execution of command-wide events, boosting morale and team engagement.
Personnel Specialist (PS)
United States Navy
04.2010 - 08.2023
- Managed HR administration for 200+ personnel, processing onboarding, promotions, separations, and benefits documentation.
- Conducted pay and entitlements management, ensuring accurate and timely processing of payroll, travel claims, and allowances.
- Oversaw training records, evaluations, and career development plans to ensure personnel readiness.
- Provided policy guidance, compliance oversight, and customer service to support mission objectives.
- Recognized for exceptional administrative performance and strong problem-solving skills.
Education
Bachelor of Science - Business Administration
University of Phoenix
07.2024 - 02.2026
Associate of Arts - Business Foundations
University of Phoenix
11.2022 - 05.2024
Skills
- Business Operations
- Human Resources Management
- Project Coordination
- Financial Tracking
- Strategic Planning
- Policy & Compliance
- Data Analysis (Excel)
- Executive Support
- Customer Relations
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
- Adobe
- NAVPERS
- NSIPS
- ERP Systems
- Pivot Tables
- KPI Dashboards
- Customer service
- Team building
- Employee training
- Communication
- Multitasking Abilities
- Data management
- Critical thinking
- Computer skills
Websites
Certification
- Delta Mu Delta International Honor Society (Academic Excellence)
- Navy Leadership Training & Professional Development Programs
- USMAPS Apprenticeship: Computer Operator
- Human Resource Management Certificate
Awards
- Navy & Marine Corps Achievement Medal - Administrative Excellence
- Good Conduct Medal - Professionalism & Leadership
- Command Leadership Recognition - Personnel Program Improvements
Timeline
Bachelor of Science - Business Administration
University of Phoenix
07.2024 - 02.2026
Yeoman Second Class (YN2)
United States Navy
08.2023 - Current
Associate of Arts - Business Foundations
University of Phoenix
11.2022 - 05.2024
Personnel Specialist (PS)
United States Navy
04.2010 - 08.2023