Kirsten Clark
Memphis
Summary
Dynamic and results-oriented professional with extensive experience in training and development at FedEx Ground. Excelled in mentoring, enhancing staff productivity by fostering strong interpersonal communication and public speaking skills. Demonstrated proficiency in software, contributing to innovative training solutions. Achieved significant improvements in employee engagement and performance, leveraging creative problem-solving abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Trainer Communications
FedEx Ground
09.2024 - 01.2025
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Gift Shop Sales Person
Cracker Barrell Old Country Store
01.2024 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Assistant Student Tutor
Peer Power
08.2023 - 05.2024
- Enhanced student understanding by providing one-on-one tutoring sessions in various subjects.
- Helped struggling students achieve grade-level proficiency through consistent reinforcement of key concepts.
- Implemented test-taking strategies during tutoring sessions, enabling students to overcome exam anxiety and perform well under pressure.
- Organized supplementary materials and resources for tutoring sessions, ensuring the availability of relevant content for each student''s needs.
Recruiting Specialist
Army National Guard TN
02.2022 - 02.2024
- Collaborated closely with HR team to align talent acquisition strategies with overall business objectives.
- Hired employees and initiated new hire paperwork process.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Developed and monitored employee recognition programs.
- Administered employee benefits programs and assisted with open enrollment.
- Created and delivered HR training sessions to staff, managers and executives.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Collaborated with managers to identify and address employee relations issues.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Assisted with writing job postings and job descriptions for boards.
Sales Associate
Bed Bath and Beyond
09.2022 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Promotional Sales Associate
Old Navy, Square One
08.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate In Logistics - Logistics Specialists
United States Army
ArmyHigh School Diploma -
Germantown High School
7653 Polar Pike05.2023
Skills
- New hire training
- Planning and coordination
- Public speaking
- Creative problem solving
- Course planning
- Interpersonal communication
- Lesson planning
- Student engagement
- First aid
- Learning styles
- Online training tools
- Feedback delivery
- Proficient in software
Certification
Basic life support and CPR as well as a security license.
Timeline
Trainer Communications
FedEx Ground
09.2024 - 01.2025
Gift Shop Sales Person
Cracker Barrell Old Country Store
01.2024 - 05.2024
Assistant Student Tutor
Peer Power
08.2023 - 05.2024
Sales Associate
Bed Bath and Beyond
09.2022 - 05.2023
Recruiting Specialist
Army National Guard TN
02.2022 - 02.2024
Promotional Sales Associate
Old Navy, Square One
08.2021 - 01.2022
Associate In Logistics - Logistics Specialists
United States Army
High School Diploma -
Germantown High School
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