Kirsten Crosswhite
Newport
Summary
Dynamic Community Manager and Bartender Shift Manager with a proven track record at Sync Gaming and Face Amusement. Excelled in boosting brand engagement and fostering community growth through strategic social media plans and superior event organization. Skilled in community building and teamwork, demonstrating a knack for increasing audience interaction and maintaining high standards of service.
Overview
1
1
year of professional experience
Work History
Community Manager
Sync Gaming
01.2024 - Current
- Enhanced online community growth through consistent moderation and prompt response to user feedback.
- Organized engaging online events such as live Q&A sessions, community game nights, and contests to increase audience participation and interaction with the brand.
- Increased brand engagement by developing and implementing strategic social media content plans.
- Boosted organic reach with the implementation of effective search engine optimization techniques for social media posts.
Bartender Shift Manager
Face Amusement
12.2023 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Education
Bachelor of Science - Game Business And Esports Production
Full Sail University
Winter Park, FL04-2026
High School Diploma -
South Lake High School
Groveland, FL05-2010
Skills
- Community engagement
- Social media strategy
- Brand awareness
- Audience engagement
- Multimedia production
- Content curation
- Influencer collaboration
- Social listening
- Platform expertise
- Community building
- Positive attitude
- Teamwork and collaboration
Timeline
Community Manager
Sync Gaming
01.2024 - Current
Bartender Shift Manager
Face Amusement
12.2023 - Current
Bachelor of Science - Game Business And Esports Production
Full Sail University
High School Diploma -
South Lake High School
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