Koretta Buchanan
Nashville
Summary
Ambitious career student with over 10 years of experiencing training and monitoring programs. Skilled in meeting the needs of the program objectives in a facility type setting. Strong work ethic and ability to thrive in team -based or individually motivated setting. Adapt at managing concurrent objectives to promote positive outcomes as a Leader.
Overview
35
35
years of professional experience
Work History
Intake Specialist Supervisor
Youth Opportunity Investments
Nashville
05.2016 - Current
- Train intake staff on various resources, services, and programs to maximize care for potential at risk youth at the Davidson County Juvenile Detention Center upon hire
- Maintain Key Performance indication for monthly review reports
- Answered questions and responded to inquiries to deliver high level of service to parents of potential youth.
- Evaluated patient behavior and reported changes to clinical team upon arrival to the Juvenile Detention Facility for Medical Screening.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations,American Credential Association, and to the Department of Human Services .
- Followed safety and security protocols to minimize accidents and
- Train each individual staff member upon submitted documentation to the Juvenile Detention Courts, which includes Data Census, Intake Process,
- Responsible for overseeing 11 Staff members within the Department/ probe for yearly evaluations
- Conduct team meetings monthly to assure accuracy
- Train each individual on the Juvenile Detention Risk Assessment upon delivery for release or secure detention stay
- Monitor monthly progress of each staff member creditability
- Responsible for the Intake Area Outcomes
- Assisted with Teen Outreach Program
Individual Support Coordinator
Middle Tennessee Regional Office
Nashville
03.2015 - 02.2016
- Maximized coverage during key hours by preparing effective schedules monthly
- Optimized personnel coverage, preparing work schedules based on staff availability rams.
- Evaluated employee job performance and motivated staff to improve productivity with people served
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Collborated with team member Active Treatment
- Develop Individual Support Plans programs and collect data for a spread sheet
- Managed daily operations within the Middlle Tennessee Homes by supporting continuous delivery of excellent services and care for the individuals being served
- Managed three group homes within Middle Tennessee and supervise 3 immediate
Team Leader
Connexus Incorporated
Nashville
01.2010 - 01.2015
- Fostered positive employee relationships through effective communication, training and development coaching after behavioral programs was written for Connexus Group Home.
- Assessed, motivated and empowered team members to work to build a team approach while working effectively
- Monitor Daily Notes every day, attending monthly meetings reflecting the people served.
- Over seer travel log for staff to receive financial assistance
Counselor Associate
State of Tennessee
Nashville
08.2004 - 05.2005
- Conducted assessments to identify client needs and goals.
- Maintained accurate case notes and documentation for compliance.
- Educated staff on skills development.
- Monitor Staff presentation
Habilitative Therapist
State of Tennessee
NASHVILLE
05.2001 - 05.2005
- Developed skill-based modules on client assessments and needs.
- Facilitated group sessions to encourage peer support and interaction.
- Collaborated with multidisciplinary teams to ensure comprehensive care.
- Provided crisis intervention and support during emergencies.
Recreational Therapist
State of Tennessee
Nashville
07.1995 - 05.2001
- Developed an individualized skill base for individuals with diverse needs.
- Facilitated group therapy sessions to enhance social skills and teamwork.
- Implemented recreational activities promoting physical and mental well-being
Direct Support Caregiver
State of Tennessee
NASHVILLE
01.1991 - 07.1995
- Assisted individuals with daily living activities to promote independence.
- Implemented care plans tailored to individual needs and preferences.
- Provided emotional support and companionship to enhance well-being.
- Maintained accurate records of client interactions and medical updates.
- Transported clients to medical appointments or other destinations as needed.
- Participated in recreational activities with clients to enhance their quality of life.
- Monitored client behavior, documented observations, and reported any changes to supervisor.
- Encouraged socialization among peers through group activities.
Education
Bachelor of Science - Urban Studies
Tennessee State University
Nashville, TN12.2015
Associate of Science - General Studies
Nashville State Community College
Nashville, TN08.2010
Skills
- Client assessment
- Data confidentiality
- Resource management
- Medical screening
- HIPAA compliance
- Staff training
- Computer Knowledgeable
- Service coordination
Timeline
Intake Specialist Supervisor
Youth Opportunity Investments
05.2016 - Current
Individual Support Coordinator
Middle Tennessee Regional Office
03.2015 - 02.2016
Team Leader
Connexus Incorporated
01.2010 - 01.2015
Counselor Associate
State of Tennessee
08.2004 - 05.2005
Habilitative Therapist
State of Tennessee
05.2001 - 05.2005
Recreational Therapist
State of Tennessee
07.1995 - 05.2001
Direct Support Caregiver
State of Tennessee
01.1991 - 07.1995
Bachelor of Science - Urban Studies
Tennessee State University
Associate of Science - General Studies
Nashville State Community College