Summary
Overview
Work History
Education
Skills
Timeline
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Kortney Davis

Knoxville

Summary

Dynamic Account Executive with a proven track record at LHC Group, achieving a 50% increase in census and earning Rookie of the Year honors. Skilled in client relationship building and business development, I excel in driving revenue growth and optimizing patient care pathways through effective communication and strategic planning.

Overview

13
13
years of professional experience

Work History

Account Executive

LHC Group
08.2023 - Current
  • Assisted in developing client relationships through effective communication and follow-up.
  • Conducted market research to identify trends and opportunities for account growth.
  • Increased census by 50% within 6 months, driving significant revenue growth
  • Awarded Rookie of the Year in 2023 for achieving the highest number of admissions across the company within the first year of hire.
  • Achieved Gold President's Club status for 2024, ranking in the top 5 company-wide for admissions performance.


Intake Manager

Paragon Healthcare
12.2014 - 08.2023
  • Streamlined intake processes to enhance patient onboarding efficiency.
  • Managed team of intake specialists, ensuring adherence to compliance and quality standards.
  • Developed training programs for new staff, improving knowledge retention and performance.
  • Collaborated with clinical teams to optimize patient care pathways and reduce wait times.
  • Led the opening of new sites by hiring, training, and onboarding all intake specialist, supporting successful launches and seamless patient intake processes.

Customer Service Representative

American HomePatient
01.2013 - 01.2014
  • Educated Healthcare providers on product benefits, insurance eligibility, and patient outcomes to increase referrals.
  • Resolved patient inquiries and issues efficiently, ensuring high satisfaction levels.
  • Coordinated with medical staff to streamline appointment scheduling and follow-up processes.

Education

Roane State Community College
Harriman, TN

Certified IV Pharmacy Technician - Pharmacy

Austin Community College
Austin, TX
08-2016

Skills

  • Client relationship building
  • Account management
  • Sales quota achievement
  • Business development and planning
  • Physician Relationship Management

Timeline

Account Executive

LHC Group
08.2023 - Current

Intake Manager

Paragon Healthcare
12.2014 - 08.2023

Customer Service Representative

American HomePatient
01.2013 - 01.2014

Roane State Community College

Certified IV Pharmacy Technician - Pharmacy

Austin Community College

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Kortney Davis