Kortney Davis
Knoxville
Summary
Dynamic Account Executive with a proven track record at LHC Group, achieving a 50% increase in census and earning Rookie of the Year honors. Skilled in client relationship building and business development, I excel in driving revenue growth and optimizing patient care pathways through effective communication and strategic planning.
Overview
13
13
years of professional experience
Work History
Account Executive
LHC Group
08.2023 - Current
- Assisted in developing client relationships through effective communication and follow-up.
- Conducted market research to identify trends and opportunities for account growth.
- Increased census by 50% within 6 months, driving significant revenue growth
- Awarded Rookie of the Year in 2023 for achieving the highest number of admissions across the company within the first year of hire.
- Achieved Gold President's Club status for 2024, ranking in the top 5 company-wide for admissions performance.
Intake Manager
Paragon Healthcare
12.2014 - 08.2023
- Streamlined intake processes to enhance patient onboarding efficiency.
- Managed team of intake specialists, ensuring adherence to compliance and quality standards.
- Developed training programs for new staff, improving knowledge retention and performance.
- Collaborated with clinical teams to optimize patient care pathways and reduce wait times.
- Led the opening of new sites by hiring, training, and onboarding all intake specialist, supporting successful launches and seamless patient intake processes.
Customer Service Representative
American HomePatient
01.2013 - 01.2014
- Educated Healthcare providers on product benefits, insurance eligibility, and patient outcomes to increase referrals.
- Resolved patient inquiries and issues efficiently, ensuring high satisfaction levels.
- Coordinated with medical staff to streamline appointment scheduling and follow-up processes.
Education
Roane State Community College
Harriman, TNCertified IV Pharmacy Technician - Pharmacy
Austin Community College
Austin, TX08-2016
Skills
- Client relationship building
- Account management
- Sales quota achievement
- Business development and planning
- Physician Relationship Management
Timeline
Account Executive
LHC Group
08.2023 - Current
Intake Manager
Paragon Healthcare
12.2014 - 08.2023
Customer Service Representative
American HomePatient
01.2013 - 01.2014
Roane State Community College
Certified IV Pharmacy Technician - Pharmacy
Austin Community College