Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kortney Davis

Knoxville

Summary

Dynamic Account Executive with a proven track record at LHC Group, achieving a 50% increase in census and earning Rookie of the Year honors. Skilled in client relationship building and business development, I excel in driving revenue growth and optimizing patient care pathways through effective communication and strategic planning.

Overview

13
13
years of professional experience

Work History

Account Executive

LHC Group
Knoxville, TN
08.2023 - Current
  • Assisted in developing client relationships through effective communication and follow-up.
  • Conducted market research to identify trends and opportunities for account growth.
  • Increased census by 50% within 6 months, driving significant revenue growth
  • Awarded Rookie of the Year in 2023 for achieving the highest number of admissions across the company within the first year of hire.
  • Achieved Gold President's Club status for 2024, ranking in the top 5 company-wide for admissions performance.

Intake Manager

Paragon Healthcare
Knoxville, TN
12.2014 - 08.2023
  • Streamlined intake processes to enhance patient onboarding efficiency.
  • Managed team of intake specialists, ensuring adherence to compliance and quality standards.
  • Developed training programs for new staff, improving knowledge retention and performance.
  • Collaborated with clinical teams to optimize patient care pathways and reduce wait times.
  • Led the opening of new sites by hiring, training, and onboarding all intake specialist, supporting successful launches and seamless patient intake processes.

Customer Service Representative

American HomePatient
Knoxville, TN
01.2013 - 01.2014
  • Educated Healthcare providers on product benefits, insurance eligibility, and patient outcomes to increase referrals.
  • Resolved patient inquiries and issues efficiently, ensuring high satisfaction levels.
  • Coordinated with medical staff to streamline appointment scheduling and follow-up processes.

Education

Roane State Community College
Harriman, TN

Certified IV Pharmacy Technician - Pharmacy

Austin Community College
Austin, TX
08-2016

Skills

  • Client relationship building
  • Account management
  • Sales quota achievement
  • Business development and planning
  • Physician Relationship Management

Timeline

Account Executive

LHC Group
08.2023 - Current

Intake Manager

Paragon Healthcare
12.2014 - 08.2023

Customer Service Representative

American HomePatient
01.2013 - 01.2014

Roane State Community College

Certified IV Pharmacy Technician - Pharmacy

Austin Community College
Kortney Davis