Summary
Work History
Education
Skills
Timeline
Generic

Kortney Shaffer

Telford

Summary

Dynamic and dedicated café worker with a proven track record at Wetlands Water Park, excelling in customer service and cash handling. Recognized for maintaining high cleanliness standards and enhancing customer satisfaction through friendly interactions. Skilled in safe food handling and committed to teamwork, ensuring a positive and efficient café environment.


Offering positive attitude and ability to quickly learn and adapt to new tasks. Delivers understanding of customer service principles and basic food safety, easily picking up new skills related to coffee preparation and cash handling. Ready to use and develop communication and multitasking skills in any role.

Work History

Cafe Worker

Wetlands Water Park
05.2022 - 09.2022
  • Prepared and served beverages, ensuring quality and consistency in every drink.
  • Maintained cleanliness of workspace, adhering to health and safety regulations.
  • Assisted customers with menu selections, providing knowledgeable recommendations.
  • Operated cash register efficiently, handling transactions accurately.
  • Stocked supplies and ingredients, ensuring availability for daily operations.
  • Learned and applied proper techniques for preparing food items.
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
  • Resolved customer complaints promptly, offering solutions that ensured satisfaction while maintaining professionalism.

Education

No Degree -

East Tennessee State University
Johnson City, TN

No Degree -

Northeast State Community College
Blountville, TN

High School Diploma -

David Crockett High School
Jonesborough, TN
05-2025

Skills

  • Teamwork and collaboration
  • Customer service
  • Cleanliness and hygiene
  • Flexible schedule
  • Attention to detail
  • Punctual and reliable
  • Safe food handling
  • Surface cleaning
  • Food safety
  • Workplace safety

Timeline

Cafe Worker

Wetlands Water Park
05.2022 - 09.2022

No Degree -

East Tennessee State University

No Degree -

Northeast State Community College

High School Diploma -

David Crockett High School
Kortney Shaffer