Kory Shelley
Nashville
Summary
Proven to enhance customer experiences at Miranda Lambert's Casa Rosa through exceptional service and cocktail craftsmanship, I bring a blend of strong multitasking and engaging personality to the table. Skilled in responsible alcohol service and fostering team cooperation.
Overview
10
10
years of professional experience
Work History
Bartender
Miranda Lambert's Casa Rosa
04.2023 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Performed biweekly pour tests for the following amounts: 0.25 oz, 0.50 oz, 0.75 oz, 1 oz, 1.25 oz, 1.5 oz, 2 oz, 3 oz
- Actively succeeding in company wide sales contests to push products that benefit the company as a whole
- Work high volume while handling multiple transactions to maximize sales on Broadway
Head Barback
Layer Cake
04.2022 - 04.2023
- Collaborated with bartenders to ensure timely drink preparation and delivery for optimal guest experience.
- Developed strong relationships with vendors, ensuring timely deliveries and competitive pricing on products.
- Managed ice supply by consistently monitoring levels during peak hours and refilling as necessary to maintain optimal service speed.
- Supported bartenders during high-volume shifts, enabling them to serve more customers promptly.
- Enhanced customer satisfaction by efficiently stocking and maintaining bar inventory.
- Effectively communicated with bartenders and management to address any issues or concerns promptly, fostering an environment of teamwork and cooperation.
- Educated new hires on proper barback etiquette, promoting a positive work environment for all team members.
Commercial Diver
Brandenburg
09.2014 - 03.2022
- Increased efficiency in marine construction projects by providing expert guidance during planning stages and execution phases.
- Recovered objects beneath silt and water, connecting hooks and elevating with cranes, winches or derricks.
- Streamlined salvage operations by skillfully utilizing lift bags, rigging equipment, and cutting tools to recover sunken assets.
- Inspected underwater pipelines, pilings, buoy systems and plant intakes with CCTV, digital photography and testing equipment.
- Rigging and making my own explosives for demolishing power plants (coal, steam, nuclear) in a safe and meticulously planned environment.
- High burning steel beams while being 200 plus feet above.
Education
E.O.D., U.X.O.
Commercial Dive Academy
Jacksonville, FL08-2014
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Engaging personality
- Customer service expertise
- Responsible alcohol service
- Handling difficult customers
- Hospitality service expertise
- Professional appearance
Timeline
Bartender
Miranda Lambert's Casa Rosa
04.2023 - Current
Head Barback
Layer Cake
04.2022 - 04.2023
Commercial Diver
Brandenburg
09.2014 - 03.2022
E.O.D., U.X.O.
Commercial Dive Academy
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