Summary
Overview
Work History
Skills
Recognized being in the top 1% of American Bankers Association.
Timeline
Generic

Koryn Vandenheede

Clarksville

Summary

Driven and adaptable leader with 10+ years of progressive leadership experience in high-performance environments, managing large teams, streamlining operations, and meeting aggressive performance goals. Adept at leading cross-functional teams, enforcing compliance protocols, and driving continuous improvement initiatives. Known for developing top talent, executing standard operating procedures, and fostering a culture of safety, accountability, and results. Poised to transition into a dynamic manufacturing leadership role, bringing unmatched people skills, process discipline, and a data-informed approach to team performance and operational efficiency.

Overview

15
15
years of professional experience

Work History

Independent Author

Self-Employed
08.2023 - Current
  • Wrote, edited, and self-published multiple works of fiction, overseeing all aspects of independent publishing including manuscript development, marketing, and distribution.
  • Traveled extensively across the U.S. fueling personal development and future leadership potential.

Solutions Consultant

PNC Bank
06.2023 - 08.2023
  • Delivered tailored financial solutions by engaging clients in meaningful financial wellness discussions to identify their short-and long-term objectives.
  • Strengthened client relationships by conducting comprehensive assessments, identifying growth opportunities, and recommending appropriate banking products and services.
  • Collaborated with cross-functional teams to streamline project workflows.

Assistant Branch Manager

First Horizon Bank
01.2023 - 05.2023
  • Supervised daily operations of a high-volume financial center, overseeing a cross-functional team of 10+ employees in a metrics-driven environment.
  • Monitored branch performance metrics and implemented corrective actions to ensure goals for efficiency, accuracy, and customer satisfaction were consistently met.
  • Supervised daily branch operations, ensuring compliance with banking regulations and internal policies.

Relationship Manager

Bank of America
11.2017 - 11.2022
  • Managed portfolio of high-net-worth clients, delivering tailored investment, lending, and financial planning solutions to meet individual client goals.
  • Developed strategic partnerships with internal specialists, enhancing client wealth strategies and achieving 20%+ growth in managed assets.
  • Tracked and reported performance data across multiple KPIs, using insights to develop team coaching strategies and process improvements.


Sales Manager

AT&T
06.2017 - 10.2017
  • Managed a high-volume retail team focused on performance metrics, sales targets, and customer engagement.
  • Coached team members to improve execution and meet daily operational goals, using daily stand-ups and structured follow-ups.

Store Manager

HHgregg
10.2014 - 07.2017
  • Directed all aspects of daily store operations, including staffing, training, scheduling, and compliance monitoring.
  • Identified process inefficiencies and retrained team on updated SOPs, improving throughput and reducing error rates.

Operations Manager/Commissioned Sales

HHgregg
09.2010 - 10.2014
  • Oversaw logistics, inventory control, and back-end operations, ensuring product availability aligned with customer demand.
  • Introduced process audits and safety protocols that aligned with company and OSHA standards.
  • Consistently led in individual sales performance through strong product knowledge and customer-centric services.

Skills

  • Team Leadership in High-Volume Environments
  • Performance Metrics & KPI Accountability
  • Staff Training, Coaching & Development
  • Compliance, Safety & Risk Management
  • Conflict Management & Employee Relations
  • Cross-Functional Team Collaboration

Recognized being in the top 1% of American Bankers Association.

I was honored to be recognized in the top 1% of the American Bankers Association—an achievement that reflects my discipline, leadership focus, and dedication to operational excellence.

Timeline

Independent Author

Self-Employed
08.2023 - Current

Solutions Consultant

PNC Bank
06.2023 - 08.2023

Assistant Branch Manager

First Horizon Bank
01.2023 - 05.2023

Relationship Manager

Bank of America
11.2017 - 11.2022

Sales Manager

AT&T
06.2017 - 10.2017

Store Manager

HHgregg
10.2014 - 07.2017

Operations Manager/Commissioned Sales

HHgregg
09.2010 - 10.2014

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Koryn Vandenheede