KOURTNEY JOHNSON
Memphis
Summary
Professional document management specialist prepared to excel in meticulous file organization and maintenance. Known for reliability in handling sensitive information and maintaining confidentiality. Collaborative team player with focus on delivering consistent, high-quality results while adapting to changing needs. Proficient in data entry, indexing, and using filing systems effectively.
Experienced administrative professional prepared for role with strong organizational skills and keen eye for accuracy. Demonstrates reliability, flexibility, and collaborative mindset, ensuring smooth and efficient record management. Adept at handling confidential information, managing filing systems, and supporting team dynamics to achieve desired results.
Organized skilled in file management, data entry and information processing. Handles physical and digital files with care to promote information accuracy. Diligent, motivated and reliable professional with strong prioritization skills.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Head of Security
EL CORRAL\CORRALON CLUB
Memphis, TN
11.2018 - 03.2023
- Developed and implemented comprehensive security protocols to safeguard personnel and property.
- Led cross-functional teams to enhance emergency response procedures and training programs.
- Executed risk assessments and vulnerability analyses to identify potential security threats.
- Coordinated with local law enforcement to ensure compliance with safety regulations and guidelines.
- Mentored junior security staff, fostering professional development and improving overall team performance.
Internal Revenue MAIL AND FILE CLERK
Internal Revenue Service, IRS
Memphis, TN
01.2000 - 06.2006
- Organized and maintained comprehensive filing systems to ensure efficient document retrieval.
- Processed and archived sensitive tax documents in compliance with regulatory standards.
- Collaborated with team members to streamline data entry processes, enhancing overall workflow efficiency.
- Conducted regular audits of files to ensure accuracy and completeness, reducing potential discrepancies.
- Processed incoming and outgoing mail, ensuring timely distribution to appropriate departments.
- Trained new staff on filing protocols and best practices for document management.
- Collaborated with team members to streamline workflows, enhancing overall productivity within the department.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
Aviation Boatswain's Mate Handler
United States Naval Service
Norfolk, VA
07.1997 - 06.2002
- Supervised aircraft handling operations, ensuring safety and efficiency during launch and recovery phases.
- Coordinated with flight deck personnel to streamline aircraft movement and enhance operational readiness.
- Trained junior personnel on equipment usage and safety protocols, fostering a culture of compliance and teamwork.
- Oversaw maintenance of ground support equipment, improving reliability and reducing downtime in critical operations.
- Developed standard operating procedures for aircraft handling, enhancing consistency and minimizing errors during operations.
Shift Supervisor
Kentucky Fried Chicken
Memphis, TN
01.1995 - 07.1997
- Supervised daily operations, ensuring adherence to food safety and quality standards.
- Trained staff on operational procedures, enhancing team efficiency and performance.
- Managed inventory levels, optimizing stock usage and reducing waste.
- Implemented promotional strategies, increasing customer engagement and sales volume.
Education
Associate of Science - Electrical, Electronics And Communications Engineering
Remington College
Memphis, TN01-2005
FORKLIFT -
TENNESSE TECHNICAL COMMUNITY COLLEGE
Memphis, TN07-2003
Skills
- Security management
- Incident response
- Information security
- Teamwork and collaboration
- Customer service
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
- Problem-solving abilities
- Multitasking
- Punctuality
- Adaptable and flexible
- Reliability
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Team leadership
- Active listening
- Effective communication
- Decision-making
- Detail-oriented
Accomplishments
- Reduced document errors 40% by implementing quality assurance procedures.
- Achieved LEAD CLERK by completing MAIL AND FILE CLERK ACCOMPLISHMENTS with accuracy and efficiency.
Certification
- Licensed SECURITY GUARD - 2001 - TODAY
Languages
Spanish
Elementary
Timeline
Head of Security
EL CORRAL\CORRALON CLUB
11.2018 - 03.2023
Internal Revenue MAIL AND FILE CLERK
Internal Revenue Service, IRS
01.2000 - 06.2006
Aviation Boatswain's Mate Handler
United States Naval Service
07.1997 - 06.2002
Shift Supervisor
Kentucky Fried Chicken
01.1995 - 07.1997
Associate of Science - Electrical, Electronics And Communications Engineering
Remington College
FORKLIFT -
TENNESSE TECHNICAL COMMUNITY COLLEGE