KRISHNA KUMAR k

• Configuration of MQ, setting up of Queues, Queue managers and Channels.
• Having experience on Clustering of Queue Managers and worked in the cluster environment.
• Pro-actively monitor the middleware and Perform daily on call tasks (checking error logs, Fail over queues, System Logs) to maintain a healthy system.
• Creating key store and renewing the SSL certificates.
• Utilized shell scripting to automate application deployments, start/stop services, and perform health checks.
• Wrote shell scripts to parse and process log files, generate reports, and identify potential issues.

• Integrated shell scripts with cron jobs and other scheduling tools to automate recurring tasks.
• Monitoring health of services through grafana and omegamon alerts. Applying available fix packs and fixing vulnerabilities.
• Using ansible along with concord for automating repeated tasks.
• Troubleshooted and resolved infrastructure and application deployment issues using Ansible logs and debugging tools, minimizing downtime.
• Developed custom Ansible modules or plugins using Python to extend Ansible's functionality and address specific automation requirements.

• Installation and Upgrade of IBM-MQ with required fix packs.
• MQ objects creation include Queue managers, Queues, Topics, Subscriptions, Channels, SSL setup.
• Omegamon alert configuration for Queues and Queue manager as per application requirement.
• Creating Change Request with ServiceNow for all configurations on Production servers.
• OS level authentication configuration for applications to connect with MQ.
• ServiceNow incidents support for new objects creation and production issues.
• Change request implementation for production environment.
• Have experience with MQ explorer UI for browsing MQ objects and messages.
• L2 support on production incidents.

• IBM-MQ On-call support (24x7), Monitoring and maintaining multiple Applications at Non-Prod/PROD environments.
• Install and Upgraded MQ and required fix packs for MQ 8.0.0.2 to MQ 8.0.0.5 for all MQ servers.
• MQ objects creation include Queue managers, Queues, Channels, SSL setup, Clustering configuration on non-prod and prod environment.
• Worked mainly on support activities.

• Handled incoming calls from clients and solved a variety of issues.
• Ticket creation and closing tickets within SLA.
• Utilize Asset Management and Network documentation tools to manage and track network hardware inventory, locations and status.
• Improve hardware and network performance by identifying problems & recommending changes.
• Monthly invoice preparation and claiming.
• Assigning team members based on priority tickets.

• Provide project planning, milestone management, scope management, resource forecasting; financial management; change management across the project portfolio.
• Planning, Reporting, Document Management, Financial Management, Stakeholder Management, Change Request Management.
• Providing effective management support to project teams on small to medium sized projects or assisting Project Managers on streams of other large projects.
• Work order creation and following to achieve the billing milestone.