Krista Jannotte
Knoxville
Summary
Hardworking and observant Sales Floor Associate and Server with natural abilities to time manage, adapt to new conditions as well as manage clean conditions while being sure there is a proper display, seeking for a transition into a new field of work. Maintaining teamwork to create best efficiency possible for customers during busy hours. Ability to be convivial with diverse customers. Great conflict resolution, maintaining customer satisfaction by tending to customer requests, needs, and questions. Works best in fast-paced environments while up-keeping a positive attitude.
Overview
1
1
year of professional experience
Work History
Sales Floor Associate
Marshall's
08.2024 - 12.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Actively listened to customers' needs and preferences, suggesting relevant products tailored specifically for their requirements.
- Checked products to insure price tags, security tags, and boxes were in good condition for display and sale.
Server
Shoney's Restaurant
01.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
High School Diploma -
Anderson County High School
Clinton, TN05-2024
Skills
- Goal oriented
- Customer service
- Store maintenance
- Cash handling
- Cleaning
- Merchandise display
- Friendly and helpful
- Adaptable and flexible
Accomplishments
Some of my accomplishments have been up-keeping A&B honor roll for majority of my School career and ending my cosmetology courses with a total of 375 hours that will be taken off my time for beauty school in order for me to receive my license.
Languages
English
Native or Bilingual
Interests
- Cooking
- Gardening
- Avid Reader
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Music
- Gym Workouts
- Backpacking and Hiking
- Knitting and Crocheting
- DIY and Home Improvement
- Fashion and Style
- Astrology
Timeline
Sales Floor Associate
Marshall's
08.2024 - 12.2024
Server
Shoney's Restaurant
01.2024 - 08.2024
High School Diploma -
Anderson County High School
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