Krista Smith
College Grove
Summary
Dynamic professional with a proven track record at HomeGoods, excelling in customer service and workplace safety. Skilled in training and mentoring, I enhanced team productivity through effective task delegation. My problem-solving abilities and commitment to creating inviting environments led to improved customer experiences and increased sales through compelling merchandising displays.
Overview
3
3
years of professional experience
Work History
Key Carrier/ Coordinator
HomeGoods
03.2023 - 07.2025
- Assisted in maintaining store organization and presentation standards.
- Collaborated with team members to execute promotional displays and merchandising strategies.
- Adapted quickly to changing priorities and customer needs in fast-paced environment.
- Contributed to a culture of safety by adhering to all established guidelines and procedures, minimizing the occurrence of workplace accidents.
- Elevated overall store presentation through diligent merchandising efforts, creating visually appealing displays that enticed customers to make purchases.
- Improved team productivity through effective delegation of tasks to staff members based on their skills and strengths.
Barista/ Cashier
Lucky Ladd Farms
09.2022 - 11.2022
- Trained new baristas on equipment operation and customer service techniques.
- Implemented cleanliness standards in preparation areas, contributing to a safe work environment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Education
No Degree - Criminal Justice
Middle Tennessee State University
Murfreesboro, TN05-2029
Skills
- Customer service
- Workplace safety
- Training and mentoring
- Problem-solving
- Multitasking and prioritizing
Timeline
Key Carrier/ Coordinator
HomeGoods
03.2023 - 07.2025
Barista/ Cashier
Lucky Ladd Farms
09.2022 - 11.2022
No Degree - Criminal Justice
Middle Tennessee State University