Kristan Smartnick
Knoxville
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Special Education Paraprofessional
Knox County School System
01.2024 - 07.2025
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Partnered with speech therapists, occupational therapists, and other related service providers to ensure comprehensive support for each individual student''s growth and progress.
Gastrointestinal Technician
Gastrointestinal Associates P.C.
02.2023 - 12.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Assisted doctors during procedures where I would retrieve necessary tools, help operate, then later note in the patient's chart.
- Cleaned procedure room between procedures then thoroughly at the end of the day.
- Kept all necessary items completely stocked and ready.
- Helped others with their duties when I had spare time; such as taking out IVs, walking patients out, settling patients in, or cleaning up another area.
Manager
Chocolate Monkey
08.2015 - 07.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
Education
GED -
Homeschooled
Knoxville, TN05-2015
Skills
- Reliability
- Problem-solving abilities
- Teamwork
- Task prioritization
- Time management
- Multitasking
- Organizational skills
- Procedure assistance
- Certified in CPR
Timeline
Special Education Paraprofessional
Knox County School System
01.2024 - 07.2025
Gastrointestinal Technician
Gastrointestinal Associates P.C.
02.2023 - 12.2023
Manager
Chocolate Monkey
08.2015 - 07.2023
GED -
Homeschooled
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