Kristen Larussa
White House
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager/Server
Demos' Restaurant
Hendersonville
12.2017 - Current
- Manager/expeditor, also serve occasionally. Great with people and can handle high stress, fast paced environment
- Trained and mentored new servers on menu items and service standards.
- Handled guest inquiries and resolved service issues promptly.
- Resolved customer complaints in a professional manner while maintaining positive relationships with customers.
Server
O'Charley's
Nashville
06.2016 - 01.2017
Cashier
Denny's
Anaheim
01.2015 - 02.2016
Cashier
The Home Depot
02.2014 - 01.2015
Education
High school or equivalent -
Esperanza High School
Anaheim, CASkills
- Customer Service
- Sales
- POS
- Server
- Training
- Team leadership
Certification
food handler certificate
ASSESSMENTS
- Customer Focus & Orientation — Highly Proficient
- February 2020
- Responding to customer situations with sensitivity.
- Full results: https://share.indeedassessments.com/atttempts/09b05b668f726359746f4797b2a3fceed53dc074545cb7
- Call Center Customer Service — Proficient
- Applying customer service skills in a call center setting.
- Full results: https://share.indeedassessments.com/atttempts/272395626848739f32c20defe0afb364eed53dc074545cb7
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Manager/Server
Demos' Restaurant
12.2017 - Current
Server
O'Charley's
06.2016 - 01.2017
Cashier
Denny's
01.2015 - 02.2016
Cashier
The Home Depot
02.2014 - 01.2015
High school or equivalent -
Esperanza High School