Kristen Williams
Knoxville
Summary
Corporate finance professional with 8 years of experience in project management, credit risk analysis, order management, collections, and accounts receivables. Expertise in leveraging data-driven insights to enhance decision-making and streamline processes. Proficient in Microsoft Excel, SAP, and Salesforce, with a proven track record of improving financial operations and promoting cross-sector collaboration.
Overview
18
18
years of professional experience
Work History
Finance Specialist
Whirlpool Corporation
09.2019 - 05.2025
- Managed accounts receivable and collections to ensure timely cash flow.
- Ensured accurate billing and prompt shipments to meet customer requirements.
- Mitigated risk through strategic decision-making and effective problem resolution.
- Assisted trade customers with account setup via Google Suite and supported self-service options.
- Collaborated with cross-functional teams to enhance processes and achieve results.
- Monitored cash flow trends to project future financial needs.
- Performed cash reconciliation to maintain financial accuracy.
- Supported legal team with property damage claims processing.
Order Management Trade Care
Whirlpool Corporation
08.2017 - 09.2019
- Oversee builder delivery by coordinating builder orders, managing project timelines, and executing change management processes for continuous improvement.
Lifeguard/Swim Instructor
Blount Memorial Wellness Center
10.2011 - 08.2017
- Monitored swimmers to ensure safety in the pool area.
- Assisted with swim lessons for guests and members of the facility.
Cashier
Food City
05.2007 - 10.2011
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Bachelors of Science - Corporate Communication, Journalism
Austin Peay State University
05.2021
Associates of Science -
Pellissippi State Community College
08.2018
Skills
- Financial analysis and cash flow management
- Accounts receivable and billing accuracy
- Risk assessment and process improvement
- Project and order management
- Inventory control
- SAP, Salesforce, ECRM, and Genesys proficiency
- Microsoft Excel and Adobe expertise
Timeline
Finance Specialist
Whirlpool Corporation
09.2019 - 05.2025
Order Management Trade Care
Whirlpool Corporation
08.2017 - 09.2019
Lifeguard/Swim Instructor
Blount Memorial Wellness Center
10.2011 - 08.2017
Cashier
Food City
05.2007 - 10.2011
Bachelors of Science - Corporate Communication, Journalism
Austin Peay State University
Associates of Science -
Pellissippi State Community College
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