Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Kristen (Kris) Yancy

Memphis

Summary

Motivated and a fast learner with a desire to take on new challenges. Strong work ethic, adaptable, and exceptional interpersonal skills.

Overview

9
9
years of professional experience

Work History

Assistant Manager/Administrative Assistant

French Truck Coffee
Memphis
03.2019 - Current
  • Supervised daily operations and staff scheduling at a busy coffee shop.
  • Managed inventory levels and placed orders to maintain product availability.
  • Assisted in developing marketing strategies to attract new customers.
  • Fostered a positive team environment through effective communication and support.

Kennel Technician

Claridge Pet Resort
Memphis
07.2018 - 02.2019
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Conducted behavior assessments on new arrivals to determine appropriate housing needs.
  • Delivered excellent service to pet owners to drive repeat business.
  • Fed and watered animals in care, following special diets and regular medication administration schedules.

Shift Lead

Imagine Vegan Cafe
Memphis
03.2018 - 06.2018
  • Taught staff upselling techniques to meet revenue targets.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Resolved customer complaints promptly to enhance service quality and satisfaction.
  • Participated in weekly meetings with management team to discuss strategies and goals.

Teacher's Assistant

Code Crew
Memphis
02.2016 - 01.2018
  • Helped the teacher plan lessons utilizing various teaching strategies, including hands-on activities and technology integration.
  • Contributed to a positive, educational setting by delivering gentle discipline, and promoting student success.
  • Contributed to the development of syllabi, visual aids, answer keys, supplementary notes, and class discussion topics.
  • Maintained accurate records of student attendance, grades, and behavior reports.
  • Facilitated small group instruction and activities for students of varying abilities.

Education

Bachelor of Science - Psychology

University of Memphis
Memphis, TN
12-2025

Skills

  • Customer Service
  • Attention to Detail
  • Strong Work Ethic
  • Advanced Typing (90 WPM)
  • Relationship Building

Education and Training

other

Timeline

Assistant Manager/Administrative Assistant

French Truck Coffee
03.2019 - Current

Kennel Technician

Claridge Pet Resort
07.2018 - 02.2019

Shift Lead

Imagine Vegan Cafe
03.2018 - 06.2018

Teacher's Assistant

Code Crew
02.2016 - 01.2018

Bachelor of Science - Psychology

University of Memphis

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Kristen (Kris) Yancy