Kristen (Kris) Yancy
Memphis
Summary
Motivated and a fast learner with a desire to take on new challenges. Strong work ethic, adaptable, and exceptional interpersonal skills.
Overview
9
9
years of professional experience
Work History
Assistant Manager/Administrative Assistant
French Truck Coffee
Memphis
03.2019 - Current
- Supervised daily operations and staff scheduling at a busy coffee shop.
- Managed inventory levels and placed orders to maintain product availability.
- Assisted in developing marketing strategies to attract new customers.
- Fostered a positive team environment through effective communication and support.
Kennel Technician
Claridge Pet Resort
Memphis
07.2018 - 02.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Conducted behavior assessments on new arrivals to determine appropriate housing needs.
- Delivered excellent service to pet owners to drive repeat business.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
Shift Lead
Imagine Vegan Cafe
Memphis
03.2018 - 06.2018
- Taught staff upselling techniques to meet revenue targets.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Resolved customer complaints promptly to enhance service quality and satisfaction.
- Participated in weekly meetings with management team to discuss strategies and goals.
Teacher's Assistant
Code Crew
Memphis
02.2016 - 01.2018
- Helped the teacher plan lessons utilizing various teaching strategies, including hands-on activities and technology integration.
- Contributed to a positive, educational setting by delivering gentle discipline, and promoting student success.
- Contributed to the development of syllabi, visual aids, answer keys, supplementary notes, and class discussion topics.
- Maintained accurate records of student attendance, grades, and behavior reports.
- Facilitated small group instruction and activities for students of varying abilities.
Education
Bachelor of Science - Psychology
University of Memphis
Memphis, TN12-2025
Skills
- Customer Service
- Attention to Detail
- Strong Work Ethic
- Advanced Typing (90 WPM)
- Relationship Building
Education and Training
other
Timeline
Assistant Manager/Administrative Assistant
French Truck Coffee
03.2019 - Current
Kennel Technician
Claridge Pet Resort
07.2018 - 02.2019
Shift Lead
Imagine Vegan Cafe
03.2018 - 06.2018
Teacher's Assistant
Code Crew
02.2016 - 01.2018
Bachelor of Science - Psychology
University of Memphis