Kristin Stafford
Crossville
Summary
Detail-oriented professional with experience in direct patient care, diagnostic testing, and surgical assistance. Known for strong interpersonal relationships and effective time management. Eager to leverage skills in a dynamic healthcare environment to improve patient outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Ophthalmic Technician
Cumberland Eye Care
Crossville
02.2025 - Current
- Works with an ophthalmologist to provide direct patient care by performing diagnostic tests, assisting in surgical procedures, managing patient histories, and educating patients on treatments and equipment.
- perform duties such as visual acuity tests, tonometry (measuring eye pressure), and keratometry (measuring corneal curvature)
- Performed comprehensive patient eye examinations using advanced diagnostic equipment.
- Managed patient records and ensured accurate documentation of examination results.
CCMA
Synergy Medical Associates
Crossville
05.2024 - 02.2025
- Provides direct patient care, ensuring comfort and support during clinical visits.
- Rooms patients, documented key information including patient vitals and complaints for consultations.
- Administers medications via injection under the supervision of licensed practitioners.
- Manages prescription refills and coordinated medical referrals to specialist providers.
- Maintains a sterile environment by cleaning exam rooms between patient visits.
- Remained calm and professional in stressful circumstances.
Customer Service Representative
Cumberland Eye Care
Crossville
07.2023 - 05.2024
- Escalated customer concerns, issues, and requirements to supervisors for immediate rectification.
- Answered phone calls to schedule appointments and/or take payment.
- Input patient information into a database to create patient charts.
Carhop
Sonic Driveln
Crossville
02.2018 - 06.2023
- Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
- Took orders, prepared food, and processed payments in a full-service establishment.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Fulfilled orders quickly to accomplish challenging daily objectives.
Picker
Colinx
Crossville
08.2017 - 02.2018
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Shifted and moved products inside delivery vehicles to stack properly for safe transportation.
- Placed products on conveyors for final wrapping and shipment.
Education
Certified Clinical Medical Assistant (CCMA) -
Roane State Community College
Crossville, TN08.2024
EKG Technician -
Roane State Community College
Crossville, TN05.2024
Phlebotomy Technician -
Roane State Community College
Crossville, TN03.2024
High School Diploma -
Stone Memorial High School
Crossville, TN05.2013
Skills
- Patient Care
- EKG Administration
- Organization and Time Management
- Fast and Efficient
- Interpersonal Relationships
- Teamwork and Collaboration
- Good Communication
- Visual acuity testing
- Patient education
- Medical record management
- Patient care coordination
Certification
- Phlebotomy Technician, Roane State Community College, Crossville, TN, 03/22/24
- EKG Technician, Roane State Community College, Crossville, TN, 05/31/24
- Certified Clinical Medical Assistant (CCMA), Roane State Community College, Crossville, TN, 08/27/24
- BLS Certified
Timeline
Ophthalmic Technician
Cumberland Eye Care
02.2025 - Current
CCMA
Synergy Medical Associates
05.2024 - 02.2025
Customer Service Representative
Cumberland Eye Care
07.2023 - 05.2024
Carhop
Sonic Driveln
02.2018 - 06.2023
Picker
Colinx
08.2017 - 02.2018
Certified Clinical Medical Assistant (CCMA) -
Roane State Community College
EKG Technician -
Roane State Community College
Phlebotomy Technician -
Roane State Community College
High School Diploma -
Stone Memorial High School