Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kristina King

Collierville

Summary

Compassionate and resourceful professional with a strong background in crisis intervention, public safety, and client coordination. Experienced in working with individuals experiencing mental health challenges, navigating complex systems, and collaborating with service providers to ensure continuity of care. Proficient in Spanish with a deep commitment to supporting diverse populations. Known for exercising sound judgment, building trust in sensitive situations, and promoting long-term stability and recovery. Passionate about helping people and improving quality of life.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Police Officer

Collierville Police Department
05.2022 - 05.2024
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.

Linehaul Operations Assistant

Fed Ex Ground
07.2020 - 01.2022
  • Streamlined daily operations by coordinating schedules and managing logistics for multiple departments.
  • Facilitated communication between teams, enhancing collaboration and project efficiency.
  • Assisted in developing standard operating procedures to enhance workflow consistency across departments.
  • Managed day-to-day department operations with effective workflow coordination.

Police Officer

Memphis Police
08.2017 - 08.2019
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Investigated and reported crimes, accidents, offenses, and damage to property.

Schedule Coordinator

Midland Park Pediatrics Dentistry
08.2015 - 01.2017
  • Coordinated patient schedules to optimize appointment flow and reduce wait times.
  • Collaborated with dental staff to ensure efficient patient intake and discharge processes.
  • Managed electronic health records system to maintain accurate patient information and appointments.
  • Developed communication protocols for addressing patient inquiries and scheduling conflicts effectively.

Education

Criminal Justice - Criminal Justice

Bergen Community College
05.2015

High School Diploma -

Paramus High School
06.2007

Skills

    Crisis Intervention and De‑Escalation Techniques (CIT Certified)

    Strong Knowledge of Mental Health Systems, Services, and Provider Agencies

    Skilled in Client Assessment, Case Monitoring, and Developing Individualized Service Plans

    Effective Verbal and Written Communication (Bilingual: English & Spanish)

    Understanding of the Criminal Justice System and Justice‑Involved Populations

    Skilled in Developing Collaborative Partnerships and Managing Sensitive Client Cases

    Strong Organizational Abilities and Attention to Detail

    Skilled in Maintaining Accurate Records and Submitting Status Reports

Certification

CIT - Crisis Intervention Team Officer

DUI Technician

Languages

Spanish
Full Professional

Timeline

Police Officer

Collierville Police Department
05.2022 - 05.2024

Linehaul Operations Assistant

Fed Ex Ground
07.2020 - 01.2022

Police Officer

Memphis Police
08.2017 - 08.2019

Schedule Coordinator

Midland Park Pediatrics Dentistry
08.2015 - 01.2017

High School Diploma -

Paramus High School

Criminal Justice - Criminal Justice

Bergen Community College

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Kristina King