Kristine Suttles
Kingston
Summary
Motivated professional with solid background enhancing operational efficiency and team performance. Responsive to changing business demands with adaptable, strategic approaches. Performance-driven and industrious attitude with innovative mentality focused on driving company success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Gibson Hospitality Ventures
Alcoa
08.2024 - Current
- Assist in overseeing daily operations of a full-service hotel, ensuring exceptional guest satisfaction, operational efficiency, and compliance with brand standards.
- Manage multiple departments including Front Office, Housekeeping, Food & Beverage, Maintenance, and Night Audit operations.
- Supervise, coach, and develop teams of up to 35 employees, ensuring proper staffing levels, performance management, and employee engagement.
- Utilize M3 Accounting Core to review financial statements, monitor labor costs, analyze departmental expenses, and support budgeting processes.
- Process and verify payroll information through Adams Keegan, ensuring accurate employee hours, overtime calculations, wage adjustments, and payroll compliance.
- Audit employee timecards, attendance records, and scheduling data to ensure payroll accuracy and adherence to labor regulations.
- Manage accounts payable functions including invoice review, coding, approval, and reconciliation of vendor payments.
- Generate labor, payroll, revenue, and financial reports to support executive decision-making and operational planning.
- Maintain confidential employee records and coordinate onboarding, terminations, benefits administration, and personnel documentation with Human Resources.
- Oversee monthly inventory controls, budget tracking, and cost-containment initiatives to improve profitability.
- Collaborate with department managers to optimize scheduling, reduce overtime expenses, and maintain labor targets.
- Ensure compliance with Hilton brand standards, company policies, employment regulations, and financial controls.
- Assist with forecasting, month-end closing procedures, financial audits, and operational reporting requirements.
Education
High School Diploma -
Greenback School
Greenback, TN06-1999
Skills
- ADP workforce management and payroll systems
- M3 accounting software
- Property management systems
- Guest relations and customer service
- Problem solving and conflict resolution
- Cash handling and financial accuracy
- Team collaboration and communication
Certification
- CPR
Timeline
Assistant General Manager
Gibson Hospitality Ventures
08.2024 - Current
High School Diploma -
Greenback School