Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kristy Reece

Normandy

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Billing Coordinator - Employer Services

Graves Gilbert Clinic
02.2015 - Current
  • Resolved billing variances through thorough identification and research to ensure system accuracy.
  • Contacted clients with overdue accounts to establish payment plans and restructuring options.
  • Recorded account details and monitored payment progress.
  • Enhance client relations by promptly addressing inquiries and concerns regarding invoices and account status.
  • Updated documentation, reports, and spreadsheets with accurate financial data.
  • Responded to telephone inquiries with professionalism and comprehensive knowledge of billing processes.
  • Prepared itemized statements, bills, and invoices while accurately recording amounts due for services rendered.

Surgery Coordinator

Western Kentucky Orthopaedic & Neurosurgical Associates
08.2009 - 02.2015
  • Streamlined surgery scheduling and coordinated pre-operative appointments to enhance patient experience.
  • Contributed to departmental initiatives for improving patient outcomes and satisfaction rates after surgeries.
  • Monitored daily activities to maintain an efficient surgery schedule and resolve potential conflicts.
  • Managed surgeon calendars to minimize administrative distractions and interruptions during patient care.
  • Developed standardized protocols for surgery coordination, enhancing efficiency across multiple departments.

Education

Some College (No Degree) - Marketing Management

Sullivan University
Lexington, KY
01-2004

GED -

Paul Laurence Dunbar High School
Lexington, KY
05.2002

Skills

  • Schedule management
  • Verbal and written communication
  • Appointment coordination
  • Accounts receivable and payable
  • Data verification
  • Payment processing
  • HIPAA compliance
  • Customer service

Certification

  • CPC - Certified Professional Coder

References

References available upon request.

Timeline

Billing Coordinator - Employer Services

Graves Gilbert Clinic
02.2015 - Current

Surgery Coordinator

Western Kentucky Orthopaedic & Neurosurgical Associates
08.2009 - 02.2015

Some College (No Degree) - Marketing Management

Sullivan University

GED -

Paul Laurence Dunbar High School
Kristy Reece