Kristy Southerland
Clarksville
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
15
15
years of professional experience
Work History
Election Poll Worker
Montgomery County Elections Board
10.2025 - Current
- Operated election equipment to ensure accurate ballot processing and secure data collection.
- Assisted voters by providing clear instructions on the voting process and answering inquiries.
- Coordinated poll setup activities, ensuring all equipment and materials were in place before opening.
- Monitored voting activities to maintain compliance with regulations and ensure a fair election.
Delivery Driver
DoorDash
03.2023 - Current
- Maintained accurate documentation of deliveries and customer interactions.
- Developed strong customer relationships through consistent, reliable service.
- Resolved customer inquiries and complaints promptly to enhance service quality.
Sales Associate
Waffle House Restaurant
02.2021 - 05.2022
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Breakfast Attendant
A & S Hospitality
09.2018 - 03.2020
- Trained new staff on food safety protocols and service techniques to uphold quality standards.
- Provided excellent customer serice
- Prepared food items according to recipes and hotel standards.
- Handled high-pressure situations calmly while multitasking effectively during peak service times.
Medical Transportation Driver
MCHRA
02.2011 - 03.2014
- Boosted company reputation through exceptional customer service skills and empathetic care towards patients and their families.
- Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
Education
Certificate of Technical Studies - Comm Truck Driving
Chattanooga State Community College
Chattanooga, TN10-2008
GED -
Oklahoma Department of Career And Technology Education
Stillwater, OK06-1993
Skills
- Managerial experience
- Customer service and engagement
- Problem-solving
- Dependable and responsible
Timeline
Election Poll Worker
Montgomery County Elections Board
10.2025 - Current
Delivery Driver
DoorDash
03.2023 - Current
Sales Associate
Waffle House Restaurant
02.2021 - 05.2022
Breakfast Attendant
A & S Hospitality
09.2018 - 03.2020
Medical Transportation Driver
MCHRA
02.2011 - 03.2014
Certificate of Technical Studies - Comm Truck Driving
Chattanooga State Community College
GED -
Oklahoma Department of Career And Technology Education