DevOps Engineer with a strong background in cloud-native deployments, infrastructure automation, and end-to-end CI/CD pipeline design and management. Proficient in leveraging cloud platforms such as Azure and AWS to build scalable, reliable solutions. Skilled in containerization and orchestration using Kubernetes, with hands-on experience in Helm and EKS. Experienced in implementing robust monitoring and logging frameworks using Datadog and Grafana to ensure system reliability and performance. Collaborative team player adept at streamlining delivery workflows across development and operations.
Overview
13
13
years of professional experience
4
4
Certificates
3
3
years of post-secondary education
Work History
DevOps Engineer
Cogniwide Technologies Pvt Ltd
04.2021 - Current
Administered and maintained cloud infrastructure on AWS and Azure, including provisioning, configuring, and managing EC2, Azure VMs, and RDS (MySQL, PostgreSQL) instances for scalable and highly available application deployments
Led cloud migration initiative, transitioning applications, databases, and services from on-premises infrastructure to both AWS and Azure. This included lift-and-shift of virtual machines, re-platforming legacy systems for cloud-native compatibility, and configuring high availability using EC2, RDS, S3, Azure VMs, and Azure SQL. Ensured secure access through IAM and Azure AD, and optimized performance and cost using autoscaling and monitoring tools
Used Terraform to provision and manage AWS infrastructure as code for new environments, including EC2, VPCs, IAM roles, and RDS instances. Collaborated with developers to version and reuse modules effectively
Developed and managed CI/CD pipelines using Harness and Jenkins improving deployment efficiency and reliability.
Deployed Kubernetes-based applications using Helm and YAML; managed Ingress, Secrets, and Config Maps
Integrated monitoring and logging tools like Grafana and Data Dog for observability, enhancing incident response and system monitoring
Created secure, role-based access control (RBAC) policies in IAM and EKS
Implemented Okta SSO for Jira, Confluence, AWS, Azure and other critical tools using SAML & SCIM
Administered Jira Software, Jira Service Management, and Confluence across multiple departments
Designed and maintained Jira workflows, custom fields, screen schemes, and permission schemes
Administered Microsoft 365 services including Exchange, SharePoint, Teams, and OneDrive
Managed user accounts, licenses, and security groups via the Microsoft 365 Admin Center
Configured mailboxes, distribution lists, email security, and retention policies to support communication and compliance
Customized Jira workflows, screens, issue types, and schemes to support Agile development and planning
Installed and managed Jira plugins including Xray, Tempo Timesheets, Script Runner and others
Trained QA teams on Xray test management including test plans and executions
Implemented Jira Service Management with tailored Help Center, request types, and automation rules
Administered user accounts and integrated Jira with Confluence for seamless documentation and collaboration
Managed Jira ticket queues, resolving configuration and access issues while supporting project teams
Provided user management, training, and support for internal teams and external clients
Improved code deployment efficiency by automating processes with CI/CD pipelines.
Designed and implemented containerization strategies using Docker and Kubernetes, improving resource utilization and management.
Jira Administrator
Accenture Solutions Pvt Ltd
02.2016 - 04.2021
Designed and configured Jira projects, workflows, issue types, and permission schemes
Designed and managed custom dashboards, reports, and field configurations.
Built custom Agile workflows and Kanban boards to support project delivery and visibility
Administered Jira projects, Agile boards (Scrum/Kanban), and Confluence integrations
Migrated and imported bulk Jira issues via CSV; optimized Jira/Confluence structure.
Provided end-user support and conducted Jira/Confluence training
Developed transition screens, automation, and scripted validators using Script Runner
Handled upgrade plans for Jira versions and managed plugin assessments
Network and Facilities Engineer
Syncfusion Software Pvt Ltd
06.2013 - 02.2016
Manage and configure JIRA filters, reports, dashboards, workflows, and custom fields to optimize project tracking and team collaboration
Provide installation, configuration, and troubleshooting of operating systems and software
Create and configure VMs for testing environments for development team
Administered Windows Servers, ADS, DNS, DHCP environments
Network Engineer
HCL Infosystems Ltd
01.2012 - 06.2013
Install and update software, including antivirus, to ensure system performance and security
Set up and configure Windows Operating Systems on workstations
Test and troubleshoot components like HDDs, motherboards, CPUs, memory, and add-on cards
Work with ISPs to resolve network level issues
Install and troubleshoot computer hardware components
Education
Master of Computer Applications (MCA) -
Jamal Mohamed College
Trichy
06.2007 - 05.2010
Skills
Infrastructure automation
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Timeline
DevOps Engineer
Cogniwide Technologies Pvt Ltd
04.2021 - Current
Jira Administrator
Accenture Solutions Pvt Ltd
02.2016 - 04.2021
Network and Facilities Engineer
Syncfusion Software Pvt Ltd
06.2013 - 02.2016
Network Engineer
HCL Infosystems Ltd
01.2012 - 06.2013
Master of Computer Applications (MCA) -
Jamal Mohamed College
06.2007 - 05.2010
Certification
Atlassian Certified JIRA Administrator for Data Center and Cloud