Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Kurtis Dykes

Smithville

Summary

Dynamic Territory Sales Manager with a proven track record at Johnstone Supply Knoxville Group, excelling in customer relationship management and sales strategy development. Expert in complex HVAC design and project management, driving significant revenue growth while fostering loyalty and trust among clients. Strong business acumen and technical expertise ensure successful market penetration.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Territory Sales Manager

Johnstone Supply Knoxville Group
Nashville
10.2024 - Current
  • Create and build customer relationships to earn business in the Nashville and Murfreesboro markets.
  • Assist dealers in utilizing the programs they're entitled to, as well as taking orders, delivering orders, and consulting with customers to help grow their business and create loyalty to gain share of wallet.
  • Track clients' orders, sales, revenue, and gross profits associated with their accounts.
  • Educate customers on our products, promotions, and drive sales through communication.
  • Strategize with sales leaders to create a focused growth approach for new markets.

Director of Field Service/Dir. Commercial Sales.

Johnstone Supply Knoxville Group
All Locations
08.2023 - Current
  • Develop processes and procedures to minimize excessive spending on unnecessary equipment and part concessions.
  • Provide a training curriculum to help educate our dealers on proper installation and service practices.
  • Assist dealers with difficult service-related issues, and provide proper assessments of equipment before providing concessions.
  • Develop a commercial sales strategy for all JS Knoxville locations. Target specific markets and needs to grow our commercial sales.
  • Organize inventory purchases of needed equipment in specific markets, and track turnover.
  • Assist TM's and inside sales staff with commercial quotes, specs, submittals, equipment design, and sale of projects/equipment.
  • Provide dealers with sales support and equipment layouts. Build and generate project documents through the use of Solution Navigator and other programs.
  • Identify key contractors and dealers to market the products and services of the commercial sales department, too.
  • Organize, plan, and execute marketing promotions, trainings, and programs for the commercial sales division.
  • Assist in on-site technical support and startup/commissioning procedures of equipment.

Operations/General Manager

A Plus Heating and Cooling INC.
Smithville TN, Nashville TN/ Surrounding Areas
01.2018 - 08.2023
  • Organize and manage all revenue streams through essential KPIs and CRM/accounting software.
  • Manage internal office staff, evaluate performance, and create essential processes and procedures for all company growth.
  • Design, build, create, and value-engineer HVAC and electrical systems for large RNC, multi-family, and mixed-use commercial developments.
  • Manage all installation crews, service technicians, and electricians to streamline efficiency and boost sales.
  • Train all technicians, and develop technical criteria for technician advancement within the company.
  • Create project proposals, detailed contracts, and scopes of work, as well as determine the budget and estimation for all construction projects.
  • Sell system replacements, and multimillion-dollar projects, and provide complete project management for them.
  • Manage material purchases and deliveries, monitor the warehouse for stock and turns, and increase business efficiency.

Owner/Operator

AmpAir Electrical and A/C
Smithville TN, Nashville TN, Surrounding Areas
01.2016 - 01.2018
  • I owned and operated my own HVAC and electrical business.
  • Merged and sold the business in 2018 to A Plus Heating and Cooling, Inc. and became their GM/OM.
  • Generated $830k in revenue in the first full year of business.

Operations Manager HVAC / Electrical Dept.

Prodigy LLC
Smyrna / Nashville Surrounding Areas
01.2015 - 01.2016
  • Start or develop an HVAC business for a non-HVAC company.
  • Manage and grow the existing electrical business through new revenue opportunities not previously considered.
  • Design, create, build, and manage high-end residential and commercial office space HVAC and electrical systems.
  • Design, create, and manage the installations of complex VRF systems for high-end clientele.
  • Coordinate the electrical and HVAC systems into high-end automation systems for luxury use.
  • Manage all HVAC and electrical projects from budget to completion.
  • Manage a team of technicians to streamline efficiency and promote proper installation techniques.

Lead Service Technician/ Service Manager

Various Views Research
Nashville
01.2002 - 01.2016
  • This is a broad description of my overall experiences in the HVAC and electrical fields. I have worked in the industry since 2002, starting as an installation helper. Through drive and determination, I was EPA certified at the age of 17 and continued on my path all these years. I have been the lead service technician for small and large companies, service and operations manager, GM, distribution, etc.

Education

General Education / Vocational

Dekalb County High School
Smithville TN
05-2005

Skills

  • Customer relationship management
  • Sales strategy development
  • Market analysis
  • Order tracking
  • Inventory management
  • Project management
  • Strong technical background
  • Strong business acumen
  • Business development and consulting
  • Proficient in Microsoft Office programs such as PowerPoint and Excel
  • Complex HVAC design software such as Wrightsoft, Visio, Solution Navigator, Daikin City, Samsung DVMS, LGMV, and VRF Designers
  • Strong inverter knowledge and VRF, VRV background

Certification

  • EPA Certified
  • Master Electrical Contractors License (TN)
  • Multiple certifications in VRF/VRV hvac systems from various manufacturers
  • Multiple course certifications from various trainings throughout my career.

Accomplishments

  • Lead A Plus Heating and cooling to Multiple awards from Johnstone Supply in 2019-2020 and on. Earning titles such as Coleman Dealer of the Year, Dealer of the Year, Growth award etc in one event.
  • Grew A Plus Heating and Cooling inc from 400k to over 5 million in less than 5 years, and increased net profit percentage from 9-11% to 18-21% consistently.

Timeline

Territory Sales Manager

Johnstone Supply Knoxville Group
10.2024 - Current

Director of Field Service/Dir. Commercial Sales.

Johnstone Supply Knoxville Group
08.2023 - Current

Operations/General Manager

A Plus Heating and Cooling INC.
01.2018 - 08.2023

Owner/Operator

AmpAir Electrical and A/C
01.2016 - 01.2018

Operations Manager HVAC / Electrical Dept.

Prodigy LLC
01.2015 - 01.2016

Lead Service Technician/ Service Manager

Various Views Research
01.2002 - 01.2016

General Education / Vocational

Dekalb County High School

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Kurtis Dykes