Kyla Schwarten
Knoxville
Summary
Detail-oriented Surgical Coordinator with over 10 years of experience in surgical scheduling and patient discharge coordination. Proven ability to streamline workflows and enhance surgical processes, ensuring optimal patient care and efficient operations. Dedicated professional with extensive experience in surgical assistance and customer relationship management. Known for strong attention to detail and effective communication, contributing to improved patient satisfaction and operational efficiency in veterinary settings. Experienced surgical coordinator with expertise in anesthesia monitoring, patient discharge coordination, and electronic medical records. Committed to enhancing patient care and streamlining workflows in veterinary settings.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Surgical Coordinator
Young Williams Animal Center
Knoxville
04.2014 - Current
- Facilitated communication between veterinary staff and pet owners to ensure understanding of surgical care.
- Oversaw inventory of surgical supplies and ensured proper equipment readiness.
- Assisted veterinarians during surgeries by preparing instruments and monitoring patients.
- Implemented efficient workflows to enhance surgical process effectiveness at the center.
- Streamlined organization of patient charts for surgical procedures, ensuring accuracy and accessibility of all documents.
- Provided administrative support to surgeons, nurses and other medical staff in the operating room.
- Educated patients on pre-operative instructions such as fasting requirements prior to undergoing anesthesia.
- Entered data into electronic medical record system accurately and timely.
- Compiled patient discharge paperwork with detailed follow-up instructions for home care services as directed by the veterinarian.
- Managed patient check-in and check-out procedures and processed payments.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Scheduled and confirmed patient appointments and consultations.
- Ordered and maintained supply inventory for medical office.
- Administered medications and vaccinations following veterinarian guidelines.
- Recorded and tracked medications administered to each animal daily.
- Prepared for surgical sitePrep patients for surgery by inducing them with induction medications, Intubating, placing an IV catheter if requested, shaving surgical site and performing sterile preparation of surgical site
Bingo Host/Special Events Bartender
Casual Pint
Knoxville
11.2024 - Current
- Announced game rules and instructions to participants before each session.
- Operated bingo calling equipment and verified its functionality regularly.
- Engaged with players to foster a lively and enjoyable atmosphere.
- Monitored player interactions to ensure adherence to game regulations.
- Organized special event games, boosting community participation and excitement.
- Assisted in setup of equipment before each game including chairs, tables, microphones and sound systems.
- Oversaw bar inventory and replenished supplies to maintain stock levels.
- Delivered exceptional customer service, ensuring a welcoming atmosphere for all patrons.
- Assisted in planning special events and themed nights at the establishment.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Served wine, beer, and cocktails to patrons at the bar.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Veterinary Assistant
University of Tennessee College of Veterinary Medicine
Knoxville
08.2004 - 09.2015
- Provided emergency first aid to sick or injured animals, contributing to immediate care and stabilization.
- Assisted veterinarians with examinations and treatments of various animal patients.
- Monitored and recorded vital signs of hospitalized animals to assist in effective treatment and recovery.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Streamlined inventory management of medical supplies to ensure availability for veterinary procedures.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Collected fluids from animals for laboratory testing.
- Preserved a sanitary environment for animal well-being.
Education
High School Diploma -
Karns Hgh School
Knoxville, TN05-2002
Skills
- Surgical scheduling
- Surgical assistance
- Surgical preparation
- Patient discharge coordination
- Anesthesia monitoring
- IV catheter placement
- Intubation
- Electronic medical records
- Medical inventory management
- Customer relationship management
- Appointment scheduling
- Animal restraint
- Instrument pack sterilization
- Vaccinations
- General anesthesia monitoring
- Elizabethan collar application
- Vaccine administration
- Intramuscular injection
- Animal behavior observation
- Spay and neuter surgeries
- IV medication administration
- Closed-chest CPR
- Administering subcutaneous medication
- Nail trimming
Certification
Fear Free trained
Timeline
Bingo Host/Special Events Bartender
Casual Pint
11.2024 - Current
Surgical Coordinator
Young Williams Animal Center
04.2014 - Current
Veterinary Assistant
University of Tennessee College of Veterinary Medicine
08.2004 - 09.2015
High School Diploma -
Karns Hgh School