Kyla T. Smith
Collierville
Summary
Achieved seamless management of executive-level support by effectively handling confidential inquiries. Delivered comprehensive reports and coordinated cross-departmental efforts to enhance operational efficiency. Fostered a culture of safety and compliance through proactive risk assessment and incident documentation initiatives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Order Selector/ Cross-Functional Operations Support
Nike Distribution Center
01.2024 - Current
- Select and prepare customer and retail orders with 99%+ accuracy, supporting high-volume distribution goals.
- Expand key responsibilities beyond primary role by aiding in receiving, processing, flushing, and restocking to keep seamless inventory flow.
- Contribute to efficiency by flushing inventory and replenishing products, reducing downtime, and improving workflow.
- Train and mentor new athletes, by reinforcing Nike standards and building team productivity.
Administrative Assistant
Memphis Wesley Foundation
08.2020 - 12.2025
- Provided confidential administrative and executive support to organizational leadership
- Served as the primary point of contact for internal and external inquiries, resolving issues or referring matters to proper departments
- Prepared, supported, and organized office records, reports, and correspondence
- Managed calendars, scheduling, and office communications for leadership
- Handled sensitive information with professionalism, discretion, and confidentiality
- Coordinated across departments, students, staff, and external partners to support daily operations
- Maintained a positive and professional office environment, representing the organization to the public
Team Leader
Target
01.2022 - 01.2024
- Led a team of associates to ensure prompt and correct online order fulfillment.
- Oversaw workflow coordination, scheduling, and task delegation, improving daily efficiency.
- Supported team development by training associates on fulfillment processes and company standards.
- Consistently achieved department performance goals and contributed to store-wide productivity
Education
Bachelor of Science - Chemistry & Biochemistry with a solid foundation in Mathematics
University of Memphis
Memphis, TN12.2025
Skills
- Enhanced team performance by implementing targeted development programs and leadership training
- Assisted teams in coordinating operations across departments to achieve project goals Helped facilitate communication between various teams to streamline processes Supported project execution by collaborating with different functional areas
- Assisted in maintaining accurate inventory records Supported stock management processes to optimize product availability Contributed to inventory audits to ensure compliance with standards
- Assisted customers with inquiries and resolved issues promptly Supported team in maintaining high levels of customer satisfaction Communicated effectively with clients to ensure understanding and clarity
- Cultivated strong interpersonal communication and relationship-building skills to enhance team collaboration
- Assisted teams in adapting to changing priorities in dynamic environments Supported problem-solving efforts to address challenges effectively Collaborated with colleagues to maintain productivity under tight deadlines
- Assisted in gathering and organizing data for analysis Supported teams in interpreting data trends and patterns Contributed to the preparation of reports based on data findings
- Demonstrated proficiency in quantitative analysis and numerical problem-solving
- Utilized Microsoft Excel to assist in data analysis through formulas and VLOOKUP functions Supported team members in creating PivotTables for effective data visualization Aided in streamlining reporting processes using Excel features
- Implemented advanced statistical methods to enhance data analysis accuracy
- Assisted in analyzing market trends to support decision-making processes Helped develop forecasts to guide project planning and resource allocation Collaborated with teams to identify potential risks and opportunities
- Assisted in conducting polymer research through various laboratory techniques Supported team members in executing experiments and analyzing results Contributed to maintaining a safe and organized lab environment
- Assisted in identifying workplace hazards and promoting safety protocols Supported risk assessments and conducted incident investigations Aided in OSHA compliance and safety training initiatives Helped track data and report on key performance indicators Collaborated with teams to enhance ergonomic awareness and improve processes
Certification
- Lean Six Sigma Yellow Belt (In Progress)
- Microsoft Excel Associate (Planned - 2026)
Timeline
Order Selector/ Cross-Functional Operations Support
Nike Distribution Center
01.2024 - Current
Team Leader
Target
01.2022 - 01.2024
Administrative Assistant
Memphis Wesley Foundation
08.2020 - 12.2025
Bachelor of Science - Chemistry & Biochemistry with a solid foundation in Mathematics
University of Memphis