Summary
Overview
Work History
Education
Skills
Timeline
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Kylan Bennett

Nashville

Summary

Dynamic Human Resources Generalist with 8 years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.

Overview

10
10
years of professional experience

Work History

Human Resource Generalist

Adient
01.2023 - Current
  • Generalist duties to include but not limited to customer service, employee relations, employee retention, investigations, disciplinary actions, Peer Review facilitation, organizing and training, HRIS software use in Workday and ADP eTime, FMLA approvals and administrative duties, assistance with worker's compensation, paid and unpaid leave administration, full-cycle recruiting and onboarding of new employees, unemployment assisting, ADP timekeeping, event coordination and assisting leadership in any needs as requested.
  • Managed new employee orientations, benefits, payroll, retirements, terminations and promotions for over more than 100 employees.
  • Structured and implemented programs in the areas of training, new employee orientation and incentives, assisted in reducing employee turnover rate by 20% by implementing a pre-hire assessment for any applicants looking to join the company.
  • Investigated employee relation concerns and safety concerns while providing resolutions and corrections.
  • Maintained HR records and confidential documents.
  • Assisted with the delivery of feedback to associates and ensured proper policies were in place to ensure proper follow through by team.

Associate HR Partner

Amazon
01.2022 - 01.2023
  • Provides friendly and welcoming HR support to our associates regarding a broad range of benefits, policy and payroll topics while maintaining an appropriate level of confidentiality. Worked with multiple job functions to support Amazon’s diverse workforce and provide guidance on HR policies and procedures.
  • Conduct investigations into employee relations issues and recommend resolutions.
  • Assist in the recruitment process, including job postings and candidate interviews.
  • Facilitate onboarding and orientation for new hires.
  • Contribute to the development and implementation of HR programs and initiatives.
  • Maintained accurate HR records and ensured data confidentiality
  • Implemented an employee recognition program that increased employee engagement by 40%.
  • Administered the rollout of the benefit programs and benefit seminars to ensure employees had updated information
  • Created standard work practices to aid in a smoother experience for employees and HR team

Associate Account Expert

T-Mobile
01.2021 - 01.2022
  • Delivered best-in-class customer service by listening to and addressing client questions, as well as providing effective solutions to their problems / issues. Leveraged leadership attributes to supervise daily production tasks and teams with ~25 employees. Determine and resolve account discrepancies in close collaboration with other departments to ensure customers are taken care of within a timely manner.
  • Managed an average of 60+ inbound calls per day while identifying the individual customer’s needs.
  • Contributed to generating revenue by seizing the opportunity to upsell customer’s devices and accounts to meet their needs.

Front of House Manager

Weber’s Restaurant
01.2015 - 01.2021
  • Immediately addressed all concerns, complaints and questions from customers and employees. Worked with different departments to ensure all events and shifts ran smoothly and efficiently. Hired and trained 15+ employees to ensure that the departments were fully staffed and performing to the best of their ability.
  • Performed exceptionally well received employee of the month 2 times.
  • Recognized by the management for extraordinary performance and for consistently exceeding performance goals and demonstrating ability to excel in roles of higher responsibility.
  • Appraised staff performance and created new training courses to ensure we were providing the correct information in the most effective amount of time.

HR Coordinator

Domino’s Corporate
01.2017 - 01.2019
  • Assisted in the hiring and paperwork of all new hires for ~6 departments. Worked with several different departments to ensure that all the paperwork, schedules and interviews were properly filed and scheduled.
  • Set up interviews and pre-approved applicants with calls before getting them to the main hiring manager
  • Created and filed new hiring paperwork to ensure that all required documents and information were accounted for.
  • Assisted with set-up and facilitation of several different training events and orientations.

Education

Bachelor of Arts - Business Administration

Eastern Michigan University
Ypsilanti, MI

Skills

  • Compliance with employment laws
  • Training & Development
  • Training Facilitation
  • Conflict Resolution
  • Relationship & Rapport Building
  • Cross-functional Collaboration
  • Change Management
  • Program / Project Management
  • Performance Management
  • Customer Experience
  • Employee onboarding
  • HR policies implementation
  • HRIS systems
  • Exit interviews
  • Compensation and benefits
  • Records management
  • Employee relations
  • Performance management
  • Internal investigations
  • Policy implementation
  • Workers compensation
  • Recruitment
  • New employee orientations
  • Talent acquisition
  • Onboarding processes
  • Staff training/development
  • In-depth knowledge of HR compliance
  • Payroll processing
  • Recruitment strategies
  • Background checks
  • Team collaboration
  • Career development
  • Procedures implementation
  • Diversity and inclusion
  • HR metrics analysis
  • Employee recruitment

Timeline

Human Resource Generalist

Adient
01.2023 - Current

Associate HR Partner

Amazon
01.2022 - 01.2023

Associate Account Expert

T-Mobile
01.2021 - 01.2022

HR Coordinator

Domino’s Corporate
01.2017 - 01.2019

Front of House Manager

Weber’s Restaurant
01.2015 - 01.2021

Bachelor of Arts - Business Administration

Eastern Michigan University

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Kylan Bennett