Kyle Harman
Springfield
Summary
Business professional with extensive experience in small business management, driving operational success and customer satisfaction. Known for collaborative approach to team leadership and achieving impactful results. Reliable and adaptable, excelling in dynamic environments while leveraging strategic planning and resource management skills.
Overview
17
17
years of professional experience
Work History
Owner
Volunteer Cards and Collectibles
Springfield, TN
06.2022 - Current
- Developed and implemented marketing strategies to increase brand visibility and customer engagement.
- Managed inventory systems to ensure optimal stock levels and timely order fulfillment.
- Established relationships with suppliers to negotiate favorable terms and expand product offerings.
- Oversaw financial operations, including budgeting, pricing strategies, and profit analysis.
- Analyzed market trends to identify new opportunities for growth and expansion in collectibles sector.
- Coordinated community events to promote brand awareness and customer loyalty initiatives.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed Care Specialist
State of Tennessee
Nashville, TN
01.2016 - Current
- Analyzed managed care policies to ensure compliance with state regulations.
- Maintained up-to-date knowledge of regulatory guidelines pertaining to managed care practices and ensured organizational compliance.
- Reduced healthcare costs for clients by analyzing and optimizing their healthcare plans.
- Facilitated communication between providers and patients to resolve care-related issues.
- Implemented process improvements that enhanced efficiency in claims processing workflows.
Habilitation Therapy Technician
State of Tennessee
Nashville, TN
03.2015 - 01.2016
- Assisted physical therapists in delivering patient care through therapeutic exercise and modalities.
- Coordinated patient scheduling and maintained accurate records of therapy sessions.
- Monitored patient progress, documenting responses to treatment and adjusting plans as needed.
- Collaborated with healthcare team to develop individualized treatment plans for diverse patient populations.
Sales Associate Manager
Bed Bath & Beyond
Pittsburgh, PA And Nashville, TN
01.2009 - 03.2015
- Led team to achieve sales targets through effective training and development programs.
- Implemented inventory management strategies, optimizing stock levels and reducing waste.
- Streamlined operational processes, increasing efficiency and reducing checkout wait times.
- Developed customer engagement initiatives that enhanced shopping experience and loyalty.
- Analyzed sales data to identify trends, informing strategic decisions and improving performance.
Education
Bachelor of Science - Photography
The Art Institute of Pittsburgh
Pittsburgh, PA05-2012
Skills
- Healthcare management
- Quality improvement
- Provider relations
- Customer Service
- Photo editing
- Digital photography
- Business Background
- Social media
Timeline
Owner
Volunteer Cards and Collectibles
06.2022 - Current
Managed Care Specialist
State of Tennessee
01.2016 - Current
Habilitation Therapy Technician
State of Tennessee
03.2015 - 01.2016
Sales Associate Manager
Bed Bath & Beyond
01.2009 - 03.2015
Bachelor of Science - Photography
The Art Institute of Pittsburgh