Kymkiea Leach
Memphis
Summary
Results-driven Senior Shift Manager with a strong track record of boosting productivity and efficiently completing tasks. Skilled in team leadership, operational management, and conflict resolution. Excell at communication, problem-solving, and adaptability, ensuring smooth operations and positive work environments. Committed to leveraging these soft skills to drive success and improve team performance. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
7
7
years of professional experience
Work History
Facility Technician
Hyve Solutions
Olive Branch, MS
03.2026 - Current
- Conducted routine maintenance and repairs on facility equipment to ensure operational efficiency.
- Implemented preventive maintenance schedules, minimizing downtime and enhancing equipment reliability.
- Collaborated with cross-functional teams to troubleshoot facility-related issues, ensuring swift resolution.
Senior Shift Manager of operations
Five guys
Bartlett, TN
09.2020 - 03.2026
- Managed daily operations to ensure efficient restaurant workflow while also performing weekly audits for steritech
- Resolved customer complaints to enhance dining experience.
- Implemented operational improvements to streamline service delivery.
- Resolved conflicts between staff members in a professional manner.
- Ensured compliance with health and safety regulations at all times.
- Assisted customers with inquiries, resolving any issues or complaints promptly and courteously.
- Initiated safety protocols to ensure a safe working environment for all employees.
- Performed quality control checks on products prior to release into the market.
- Facilitated training sessions for new employees on store policies and procedures.
- Trained staff on food safety and customer service standards.
- Oversaw inventory management and supply ordering processes.
Laundry Attendant
Ignite Medical Resort
Kansas City, KS
05.2019 - 01.2021
- Operated industrial laundry equipment to ensure timely processing of linens and garments.
- Maintained cleanliness and organization of laundry areas, enhancing operational efficiency.
- Implemented quality control measures to uphold high standards for cleanliness and hygiene.
- Trained new staff on proper laundering techniques and safety protocols, fostering team development.
Education
High School Diploma -
Cordova High School
Memphis, TN05.2011
Skills
- Operational management
- Inventory management
- Food safety
- Quality control
Timeline
Facility Technician
Hyve Solutions
03.2026 - Current
Senior Shift Manager of operations
Five guys
09.2020 - 03.2026
Laundry Attendant
Ignite Medical Resort
05.2019 - 01.2021
High School Diploma -
Cordova High School