Kynndal Harper
Collierville
Summary
Skilled team player with strong background in various environments. Looking to expand into the medical field in hopes of becoming a OBGYN. Works well handling assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Experienced in high-quality calls as well as emails. Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual can work collaboratively with team members and provide excellent customer service. Proficient in using Microsoft Office tools, with strong organizational and problem-solving skills. Always open to learning new things and developing more skills.
Overview
5
5
years of professional experience
Work History
ACCOUNT MANAGER
United Recovery and Remarketing
07.2022 - Current
- Computer based work in a office setting
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction
- Built and strengthened long-lasting client relationships
- Runs assignments through Microsoft Office, Excel, and Word if needed
INTERN
Family Health Care Clinic
05.2023 - 08.2023
- Monday/Tuesday: Front desk duties; Greeting patients, Checked-in patients, Scheduled future appointments, and Helped file paperwork
- Wednesday/Friday: Exam Rooms/Cleaning Duties(In between patients); Wiped down all surfaces with disinfectant spray, changed the table paper in between patients, make sure rooms are well stocked, and sweeping and mopping rooms as well as the waiting area
- Managed front desk operations, including patient check-ins and appointment scheduling
- Ensured exam room cleanliness and supply restocking between patients
- Contributed to clinic's smooth operation through versatile role handling front desk duties and exam room upkeep
- Fostered positive patient experiences from check-in to exit
CUSTOMER SERVICE REPRESENTATIVE
Walgreens
01.2022 - 07.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Answered customer telephone calls promptly to avoid on-hold wait times
- Offered advice and assistance to customers, paying attention to special needs or wants
- Recommended products to customers
- Trained new employees and delegated daily tasks and responsibilities
- Resolved customer complaints and issues
- Maintained clean and well-organized production areas to avoid violations
SHIFT LEADER
Lowes
05.2020 - 07.2021
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress
Education
BACHELORS - BIOLOGY
Christian Brothers University
Memphis, TN04.2025
Medical Assistant Program -
Stepful, Inc.
03-2025
Skills
- Data Entry
- Customer Service
- Time Management
- Problem Solving
- Team Leadership
- Organizational Skills
- Critical Thinking
- Scheduling
- Patient Care
- Cleaning Procedures
- Adaptability
- Active Listening
Timeline
INTERN
Family Health Care Clinic
05.2023 - 08.2023
ACCOUNT MANAGER
United Recovery and Remarketing
07.2022 - Current
CUSTOMER SERVICE REPRESENTATIVE
Walgreens
01.2022 - 07.2022
SHIFT LEADER
Lowes
05.2020 - 07.2021
BACHELORS - BIOLOGY
Christian Brothers University
Medical Assistant Program -
Stepful, Inc.
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