Kyriona Hutson
Chattanooga,TN
Summary
Proven track record in enhancing customer satisfaction and streamlining operations at Milk and Honey, showcasing exceptional multitasking and customer service skills. Excelled in high-pressure environments, significantly improving guest experience through efficient seating and service coordination. Demonstrated strong collaboration and cash handling accuracy, contributing to a positive and efficient workplace.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Milk and Honey
03.2024 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Cashier
Milk and Honey
03.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled cash with high accuracy and took care to check bills for fraud.
Expo Runner
Milk and Honey
03.2024 - Current
- Assisted wait staff with table setting by fetching and placing tableware, eating utensils and napkins.
- Managed high-volume order tickets, prioritizing tasks for efficient workflow during peak hours.
- Demonstrated adaptability by quickly adjusting to changes in menu items or special requests from guests.
- Achieved a fast-paced work environment through focus on speed and accuracy while assembling dishes according to chef''s specifications.
Education
University High: Center For Creative Arts
Chattanooga, TNSkills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
Timeline
Restaurant Hostess
Milk and Honey
03.2024 - Current
Cashier
Milk and Honey
03.2024 - Current
Expo Runner
Milk and Honey
03.2024 - Current
University High: Center For Creative Arts
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