Kyrstin Grater
Cookeville
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dispatcher
Titus Transportation
Mount Juliet
05.2025 - Current
- Coordinated daily dispatch operations to ensure timely deliveries and efficient routing.
- Managed communication between drivers and clients to address inquiries and resolve issues.
- Utilized dispatch software to track shipments and update delivery schedules effectively.
Warehouse Lead
ALDI
Murfreesboro
08.2023 - 02.2024
- Acted as the primary ambassador and subject matter expert for the implementation of a new warehouse management system, Manhattan, driving warehouse-wide adoption and user engagement
- Led and managed a team of thirty employees, providing training, guidance, and hands-on support, while fostering a positive and productive work environment to enhance operational efficiency and improve workflow
- Trusted by superior to handle multiple projects, such as systematically organizing cold storage products for outbound efficiency
Server/Hostess
First Watch
Brentwood
03.2021 - 07.2023
- Dedicated to ensuring customer satisfaction by remaining accessible and friendly to over 100 customers per shift.
- Exceptional interpersonal and team-building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation.
- Thorough knowledge of menu offerings, including gourmet food, spirits, and wine pairings.
Server/Trainer
Cracker Barrel
Lebanon
05.2019 - 03.2021
- Assessing the training needs of the target audience, followed by developing a curriculum or training materials such as appropriate delivery methods and collaborating with subject matter experts and organizational leaders.
- Successful multitasking while remaining professional and courteous in fast-paced environments.
- Being flexible in handling different customer personalities, preferences, and situations, and adjusting the approach accordingly.
Wendy's Crew Member
Pilot Flying J
Gordonsville
06.2018 - 05.2019
- Built a comprehensive skill set in multitasking and team collaboration.
- Consistently upheld company standards for food quality, safety, and cleanliness while providing exceptional customer service.
- Developed strong communication skills through constant interaction with both customers and team members, contributing to a smooth operation.
Education
High school diploma -
Peniel Baptist Academy
Palatka, FLSkills
- Aloha POS
- Food Safety
- Manhattan Software
- Communication skills
- Customer service
- Micros POS
- TABC
Certification
Food Handler Certification
Willing To Relocate
- Smyrna, TN
- Murfreesboro, TN
Personal Information
Authorized To Work: US
Timeline
Dispatcher
Titus Transportation
05.2025 - Current
Warehouse Lead
ALDI
08.2023 - 02.2024
Server/Hostess
First Watch
03.2021 - 07.2023
Server/Trainer
Cracker Barrel
05.2019 - 03.2021
Wendy's Crew Member
Pilot Flying J
06.2018 - 05.2019
High school diploma -
Peniel Baptist Academy