Lacey Grainger
Culleoka
Summary
Merchandising professional with proven track record of driving sales growth and optimizing product placement. Adept at leading teams to achieve business objectives, fostering strong collaboration, and adapting to changing market demands. Skilled in inventory management, trend analysis, and strategic planning, with focus on delivering measurable results. Known for reliability, flexibility, and results-oriented approach.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Experienced with providing comprehensive care to animals, ensuring their health and safety. Utilizes knowledge of animal behavior and welfare to monitor and support well-being. Strong understanding of maintaining clean environments and administering necessary treatments to promote optimal animal health. Proven ability to meticulously groom and bathe animals, ensuring their well-being and comfort. Known for strong team collaboration and adaptability to changing needs. Recognized for skills in gentle handling, attention to detail, and reliability.
Overview
18
18
years of professional experience
Work History
Merchandising Leader
Dirt Cheap
01.2020 - 10.2024
- Developed and implemented merchandising strategies to enhance product visibility.
- Analyzed sales data to optimize inventory levels and improve stock rotation.
- Trained and mentored team members on best merchandising practices and visual standards.
- Directed product placement initiatives to maximize customer engagement and sales performance.
- Led efforts in maintaining store presentation standards across multiple locations.
- Developed seasonal floor plans that effectively showcased new merchandise while maintaining a cohesive store layout.
- Worked with Freight Coordinator to determine priorities for stocking.
- Managed the process of signing and maintaining hardline sections of the store.
- Completed all mark downs and sign changes,
- Created and refreshed all end caps on a regular basis.
- Worked with the store manager and Sales Floor Manager to identify items that qualify as Manager Specials.
- Managed all floor stacks to ensure they are stacked safely, easily shoppable and properly signed.
- Managed all brown box furniture items to ensure they are moved to the floor and merchandised according with company standards,
- Managed flooring sections making sure flooring is properly displayed and signed in accordance with company standards.
Photographer and Editor
Lace Grainger Photography
09.2015 - 12.2019
- Captured high-quality images for diverse client needs, enhancing brand visibility and engagement.
- Developed creative concepts for photo shoots, ensuring alignment with client vision and objectives.
- Managed post-production processes, including editing and retouching images to deliver polished final products.
- Collaborated with clients to understand requirements, providing expert photography advice and recommendations.
- Oversaw equipment maintenance and upgrades, ensuring optimal performance during shoots and events.
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Planned and prepared for on-location and studio shoots.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Developed strong relationships with clients through clear communication and professionalism.
Photography Assistant /Personal Assistant to the Owner
Jason Busby Photography
02.2012 - 03.2016
- Assisted in organizing and managing photo shoots, ensuring all equipment was prepared and operational.
- Collaborated with photographers to set up lighting and backgrounds for optimal image quality.
- Supported post-production processes by assisting with image selection and basic editing tasks.
- Coordinated client communications, scheduling appointments, and confirming shoot details effectively.
- Organized studio by putting away equipment and filing paperwork.
- Set up lighting, prepared sweeps and organized area for photography sessions.
- Selected and set up appropriate props, backdrops, and lighting.
- Supported photographers in capturing high-quality images through precise positioning of subjects, props, and backgrounds.
- Provided valuable input during the image selection process by offering informed opinions on composition, lighting, and overall quality.
- Collaborated with photographer and art director to assist with daily tasks.
- Personal driver to photographer while at work and on call for emergencies. Was the driver during all of our cross country trips or any time we traveled which was very often.
Cashier/Ear Piercer
Claire's Boutique
06.2010 - 12.2011
- Maintained organized cash register and handled cash management efficiently.
- Assisted customers with product inquiries, enhancing shopping experience.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise.
- Assisted customers with returns, refunds and resolving transaction issues.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Provided high-quality ear piercing services following strict hygiene and safety protocols.
- Educated clients on aftercare practices to ensure optimal healing and satisfaction.
- Implemented inventory management systems for supplies, ensuring availability of materials at all times.
- Maintained a high level of professionalism while interacting with customers to ensure their comfort during the piercing process.
- Consistently met performance metrics including speed, precision, cleanliness, and overall client satisfaction ratings.
- Demonstrated patience when working with children undergoing their first ear piercings, creating a positive experience for both parents and children alike.
- Contributed to sales goals through upselling additional products such as earrings or care solutions after completing each piercing procedure.
- Implemented strict hygiene practices for tools and workspace, reducing risk of infections and ensuring client safety.
- Educated clients on proper aftercare for newly pierced ears, resulting in reduced infection rates and faster healing times.
Pet Bather
Petsmart
03.2008 - 11.2009
- Provided high-quality bathing services for various breeds, ensuring thorough cleaning and grooming.
- Maintained cleanliness and organization of bathing area, adhering to safety and hygiene standards.
- Monitored pet behavior during grooming sessions, ensuring comfort and safety throughout the process.
- Collaborated with team members to address specific pet needs and ensure client satisfaction.
- Prevented injury or discomfort to pets with careful handling techniques and proper use of grooming equipment.
- Developed rapport with regular clients through friendly interactions, familiarity with their preferences, and consistent delivery of quality services for their pets.
- Enhanced customer satisfaction by providing attentive and compassionate care for pets during bathing sessions.
- Reduced pet stress during bathing appointments by utilizing calming techniques and creating a soothing environment.
- Educated customers on proper pet care, grooming maintenance, and product recommendations to support the health and well-being of their pets.
- Increased repeat business through exceptional customer service, attentiveness to pet needs, and clear communication with pet owners.
Animal Technician
Petland
09.2006 - 11.2007
- Administered daily care and feeding routines for various animal species.
- Maintained clean and organized habitats ensuring optimal animal health conditions.
- Monitored animal behavior, identifying signs of distress or illness promptly.
- Educated customers on proper pet care and product selection.
- Implemented enrichment activities to promote positive animal behavior.
- Collaborated with veterinary professionals for routine health assessments and treatments.
- Reduced stress for animals during handling by utilizing appropriate restraint techniques and methods.
- Enhanced facility cleanliness by performing regular sanitation tasks, including cleaning animal enclosures and equipment.
- Improved animal health by conducting routine monitoring and maintaining detailed records of animal behavior and wellbeing.
- Administered medications as prescribed by veterinarians, ensuring timely treatment and optimal health outcomes for animals in care.
- Ensured proper animal nutrition by preparing and distributing specialized diets according to species-specific requirements.
- Maintained open lines of communication with supervisors, veterinarians, and research staff to address any concerns or issues related to animal care promptly and effectively.
- Developed strong relationships with animals in care through consistent positive interactions, promoting trust between humans and animals.
- Provided excellent customer service at public-facing facilities, educating visitors about animal care and conservation efforts.
Education
GED -
Forrest School
Chapel Hill, TNSkills
- Customer Service
- Work Ethic and Integrity
- Cleanliness and Organization
- Animal Care
- Extremely Task Oriented
- Reliable and Punctual
- Creativity and Innovation
Timeline
Merchandising Leader
Dirt Cheap
01.2020 - 10.2024
Photographer and Editor
Lace Grainger Photography
09.2015 - 12.2019
Photography Assistant /Personal Assistant to the Owner
Jason Busby Photography
02.2012 - 03.2016
Cashier/Ear Piercer
Claire's Boutique
06.2010 - 12.2011
Pet Bather
Petsmart
03.2008 - 11.2009
Animal Technician
Petland
09.2006 - 11.2007
GED -
Forrest School