Lacretia Spann
Jackson
Summary
Hardworking professional applies official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills.
Overview
33
33
years of professional experience
1
1
Certificate
Work History
Senior Import Agent
FedEx Trade Networks Transport & Brokerage, Inc.
2019.01 - Current
- Streamlined import processes by implementing efficient customs clearance procedures.
- Reduced shipment delays by proactively monitoring cargo and communicating with carriers.
- Ensured compliance with import regulations for various product categories, minimizing risks of penalties or fines.
- Negotiated competitive freight rates with carriers, achieving cost savings for the company.
Accounts Receivable Specialist
Sports Orthopedics & Spine
2018.09 - 2019.12
- Enhanced cash flow by ensuring timely invoicing, payment application, and account reconciliation.
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
- Reduced errors in medical billing by meticulously reviewing patient records and ensuring accurate coding.
- Enhanced revenue collection through diligent follow-up on unpaid claims and denials with insurance companies.
- Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
- Maintained strong working relationships with healthcare providers, fostering clear communication regarding billing-related matters.
- Collaborated closely with the clinical team to ensure proper documentation was obtained for accurate billing purposes.
- Managed patient accounts effectively, resolving discrepancies and addressing outstanding balances in a timely manner.
Billing Documentation Specialist
Coram CVS Specialty Infusion Services
2017.09 - 2018.08
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Developed strong client relationships through consistent communication and attentive service.
- Increased sales revenue with targeted marketing campaigns and strategic product positioning.
- Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures.
- Streamlined documentation processes for increased efficiency in project completion and reduced errors.
- Ensured compliance with regulatory requirements by diligently updating documentation according to changing guidelines.
Medical Administrative Billing Specialist II
The University Of Tennessee Health Science Center
1998.11 - 2017.09
- Enhanced the accuracy of medical records through meticulous data entry and organization, ensuring timely access to critical information.
- Maintained strict compliance with HIPAA regulations in handling sensitive patient information, safeguarding confidentiality at all times.
- Supported billing department operations by compiling invoices accurately and promptly addressing any discrepancies or disputes that arose.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Assisted with medical coding and billing tasks.
- Processed medical insurance claims and payments.
- Reduced errors in medical billing by meticulously reviewing patient records and ensuring accurate coding.
- Enhanced revenue collection through diligent follow-up on unpaid claims and denials with insurance companies.
- Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
- Maintained strong working relationships with healthcare providers, fostering clear communication regarding billing-related matters.
- Continuously updated knowledge of industry regulations and compliance requirements, ensuring adherence to all applicable standards.
- Managed patient accounts effectively, resolving discrepancies and addressing outstanding balances in a timely manner.
- Educated colleagues on best practices in medical billing, providing ongoing training sessions as needed.
- Monitored changes in payer requirements, adjusting billing practices accordingly to minimize disruptions in the revenue cycle.
- Coordinated with other departments to address any discrepancies or concerns related to charge capture or data entry accuracy.
- Developed customized reports for management review, highlighting trends in key performance metrics such as claim denial rates and days outstanding for accounts receivable balances.
- Participated in departmental meetings, sharing insights and ideas for improving overall medical billing efficiency and revenue generation.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Served as a subject matter expert on medical billing matters, providing guidance to colleagues on complex cases or unique situations.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Delivered timely and accurate charge submissions.
- Used data entry skills to accurately document and input statements.
- Audited and corrected billing and posting documents for accuracy.
- Generated monthly billing and posting reports for management review.
Radiology Clerk
Jackson Madison County General Hospital
1991.06 - 1998.11
- Enhanced patient experience by efficiently managing radiology appointment scheduling and handling their inquiries.
- Streamlined the radiology department''s workflow by organizing and maintaining accurate records of patients'' diagnostic imaging results.
- Reduced wait times for patients by promptly preparing examination rooms and ensuring necessary equipment was available.
- Ensured timely delivery of reports to physicians, contributing to quicker diagnoses and treatment plans for patients.
- Collaborated with radiologists to prepare accurate billing statements, minimizing discrepancies and improving revenue collection.
Education
Bachelor of Science - Professional Studies And Public Management
Austin Peay State University
Clarksville, TN12.2012
Associate of Science - Public Administration
Jackson State Community College
Jackson, TN05.2008
Certification
- Certified Professional Coder, American Academy of Professional Coders - 2006
- Certified Evaluation and Management Coder, American Academy of Professional Coders - 2008
Skills
- Documentation Review
- Analytical Skills
- Attention to Detail
- Time Management
- Problem-Solving
- Interpersonal Communication
- Data Entry
- Decision-Making
- Adaptability and Flexibility
- Medical Coding
- CPT and HCPCS Coding
- Insurance Contracts, Appeals, EOB's
- Accounts/Claims Reconciliation
- HMO's, Medicare, Medicaid
- OB/GYN, Primary Care, Internal Medicine, Pediatrics, Family Medicine, Dermatology, Skilled Nursing, Home Visits, Orthopedics, and Outpatient Hospital
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