Lacy M. Claggett
Clarksville,TN
Summary
Experienced food service worker, with excellent customer service skills, I've worked almost every position in many different kinds of restaurants. Eager to become part of your team!
Overview
10
10
years of professional experience
Work History
Teachers Assistant
The Youth Academy
10.2024 - 11.2024
- Reason for leaving was because not enough pay and too many hours to obtain 2nd job or attend college.
- Assisted main Teacher in teaching and caring for up to 14 young children ages 0-7.
- Making sure children’s facility was safe for play and learning.
- Responsible for upkeep in the classroom
- Responsible for remembering children’s food allergies and maintain the safety in the classroom for children with disabilities.
Host/Serving Parter
Red Robin
01.2020 - 05.2021
- Reason for leaving was because my family and I had moved from Washington state to Kentucky after a marriage to a service member.
- Responsible for switching between positions of serving partner, host, and to-go specialist.
- Responsible for seating and keeping track of tables.
- Responsible for assisting servers in many ways to maintain orderly workflow.
- Responsible for prepping restaurant before and after shift to maintain workflow.
- Dealing with upset and or happy customers with patience and understanding
- Preparing orders for guests
- Using customer service skills to ensure a positive and clean dining facility.
- Supported needs of customers and restaurant staff.
Shift Lead/Pizza Crew Member
Jet City Pizza
02.2015 - 01.2020
- Reason for leaving was I had a baby and was expecting another and was needing something closer to home.
- Responsible for assisting manager in taking inventory and planning workers schedules.
- Responsible for cash register and taking customer’s orders over phone, online and in person.
- Providing excellent customer service skills to ensure a positive environment for customers and workers.
- Responsible for prepping food and restaurant.
- Cleaning ovens, kitchen, dishes, and dining facility
- Preparing food orders in timely manor.
- Developed and enforced food safety protocols to maintain compliance with health regulations.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Completed store opening and closing procedures and balanced tills.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Education
Diploma -
Sequoia High School
Everett, WA01.2012
Skills
- Positive attitude
- Effective communication
- Calm and patient demeanor
- Computer skills
- Collaborative teamwork
- Cleaning and sanitizing
- Complex Problem-solving
Timeline
Teachers Assistant
The Youth Academy
10.2024 - 11.2024
Host/Serving Parter
Red Robin
01.2020 - 05.2021
Shift Lead/Pizza Crew Member
Jet City Pizza
02.2015 - 01.2020
Diploma -
Sequoia High School
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