Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Lagan Lewis

Brazilian Wax and Spa by Claudia
Johnson City
4
years of professional experience

Professional and customer-focused individual with experience in both front desk operations and retail sales. Skilled at providing exceptional customer service, managing appointments, handling phone communications, processing transactions, and creating a welcoming environment for clients. Known for strong communication, organization, and multitasking abilities, with a positive attitude and a commitment to delivering excellent customer experiences. A quick learner who works well both independently and part of a team, with a strong work ethic and a passion for helping others..

Work History

Front Desk Receptionist

1 Year
Brazilian Wax and Spa by Claudia | 08.2025 - 08.2026
  • Managed incoming phone calls, schedule appointments, and assist clients with booking
  • Maintain a clean, organized and inviting spa environment
  • Developed extensive product knowledge to recommend retail products tailored to each clients skincare and waxing needs
  • Processed clients transactions accurately
  • Assisted estheticians by monitoring and restocking treatment room supplies to ensure they had the inventory needed for services
  • Processed incoming inventory shipments, organized retail and backstock products
  • Worked collaboratively with the spa team to provide efficient operations and a high-quality client experience while still supporting daily sales goals

Sales Associate

3 Years 9 Months
Vineyard Vines | 06.2022 - 03.2026
  • Provide excellent customer service by assisting customers find clothes to fit their needs
  • Operating POS
  • Maintain an organized and appealing sales floor by restocking merchandise and ensuring store cleanliness
  • Assisting with backroom operations such as organizing inventory and processing shipments
  • Built product knowledge to make personalized recommendations
  • Trained and mentored new team members on store policies, customer service standards, sales techniques, and daily operations

Education

High School Diploma

Carolina Forest High School | Myrtle Beach, SC
  • 3.5 GPA
  • Cum Laude graduate
  • The LIFE Scholarship Recipient
  • Palmetto Fellows Scholarship Recipient

No Degree - Interdisicplinary Studies

Coastal Carolina University | Conway, SC

Coursework integrates multiple disciplines to develop strong critical thinking, communication, problem solving, and analytical skills. Emphasizes collaboration, adaptability, and the ability to apply knowledge from diverse fields to solve complex, real-world problems.

  • Presidents List 2025

Bachelor of Science - Interior Architecture

East Tennessee State University | Johnson City, TN | 05.2029
  • Pursuing a degree in Interior Architecture with a focus on space planning, design principles, and creating a functional, aesthetically pleasing environments

Skills

Customer service excellence
Client relations
Professional communication
Phone etiquette
Cash handling
Data entry
Product knowledge
Retail sales
Inventory management
Stock replacement
Organization
Time management
Attention to detail
Problem solving
Reliable
Training new employees
Leadership

Accomplishments

  • Presidents list at Coastal Carolina University
  • All-region flute player
  • All-county flute player
  • Beta award

Timeline

Front Desk Receptionist

Brazilian Wax and Spa by Claudia
08.2025 - 08.2026Read More

Sales Associate

Vineyard Vines
06.2022 - 03.2026Read More

Carolina Forest High School

High School Diploma
Read More

Coastal Carolina University

No Degree from Interdisicplinary Studies
Read More

East Tennessee State University

Bachelor of Science from Interior Architecture
Read More
Lagan Lewis