LaJeanna McElvain
Chattanooga
Summary
Highly skilled Packaging Technician with broad experience in packaging operations across various industries. Bring strengths in maintaining machinery.
Registered Medical Assistant with more than 10 years’ experience providing support and services to clients and customers in public and private organizations. Proficient in clinical knowledge and works well under pressure. Reputation as a team player with superb people skills. Areas of strength include: Basic Life Support Order Processing HIPAA Management Charts & Diagnosis Customer Service Data Entry Inventory Clinical Procedures Medical Terminology Phlebotomy Intake & Triage efficiency, ensuring product quality and adhering to safety protocols. Demonstrated success through improving packaging processes for enhanced productivity. Possess strong technical skills, teamwork attitude, and ability to meet tight deadlines.
Overview
18
18
years of professional experience
Work History
Packaging Technician
McKee Foods
Collegedale
09.2019 - Current
- Monitored stock levels of packaging materials and supplies, ordering additional items as needed.
- Inspected finished products for defects or damage and corrected any issues before packaging them.
- Organized warehouse storage areas to maximize efficiency and ensure safe storage of packaged goods.
- Operated automated packaging machines to package bulk orders of products in a timely manner.
- Prepared and packaged product for shipment according to customer specifications.
- Utilized barcode scanning technology to track inventory levels in real-time.
- Maintained detailed records of all incoming and outgoing shipments, including tracking numbers, weights, dates.
- Collaborated with team members to ensure efficient operation of the packaging department.
- Verified accuracy of all labels on packages prior to shipment.
- Labeled packages and recorded items packed in preparation for shipping.
- Set up jobs for lines and assisted with printing labels and packaging.
- Processed finished product by moving through packaging machines.
- Coordinated with shipping department to ensure timely dispatch of products.
Mental Health Technician
Parkridge Valley Hospital
Chattanooga
05.2018 - 09.2019
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
- Facilitated group therapy sessions under supervision of a mental health professional.
- Assisted in the development of individualized treatment plans for patients.
- Encouraged positive behaviors through rewards systems when appropriate.
- Developed positive relationships with patients while maintaining professional boundaries.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Established trusting relationships with clients by demonstrating empathy and understanding towards them.
- Provided excellent service to patients through personable communication.
- Monitored patient behaviors and reported significant changes to supervising mental health professionals.
- Ensured a safe and secure environment for patients, adhering to facility safety protocols.
- Engaged patients in therapeutic activities designed to enhance mental wellness and social skills.
Direct Support Professional
Orange Grove
Chattanooga
01.2015 - 09.2019
- Assist developmentally and intellectually disabled clients with daily activities; administer medications and check vital signs; create customized behavior plans; and teach self-care skills.
- Comply with regulations for safety of clients and organization; keep records of services performed and clients’ conditions and progress; report changes in clients to supervisors and case managers; and collaborate with other shifts to ensure consistency and compliance.
Customer Service
Convergys
Chattanooga
01.2012 - 01.2013
- Upgraded customers’ services by offering promotions and equipment; discouraged customers from discontinuing services; satisfied customer needs by providing best customer service.
Property Manager
Public Storage
Chattanooga
01.2007 - 01.2012
- Managed daily operations of storage facility such as opening and closing property, bank deposits, leasing storage units, cleaning storage units, and selling packaging supplies; supervised and trained all property associates; created positive and welcoming environment for customers, visitors, and associates; notified customers of all issues affecting units; and filed court documents for evictions and attended scheduled court hearings as property representative.
- Participated in preparation of the annual operating budget; worked with Regional Manager to maintain budgetary guidelines; and inspected units for move-in condition (pre-inspection) and turnover status.
Medical Assistant Extern
Erlanger Medical Center
Chattanooga
01.2014
- Checked schedules and organized patient flow; accompanied patients to exam rooms; checked vitals; collected specimens and performed lab tests; performed EKGs and injections; prepared exam rooms; documented patient history; performed screenings per provider guidelines; assisted physician with various procedures; educated patients; and answered calls.
- Set up instruments and equipment according to department protocol; cleaned exam rooms, instruments, and equipment between patient visits to maintain infection control; and restocked exam rooms.
Picker
Amazon
Chattanooga
01.2014
- Filled warehouse orders from modes using scanner in a timely manner; checked products to ensure proper working condition; isolated damaged items to predefined marked areas; ensured correct quantity before transporting to packing pallet; and entered information into predefined Amazon database.
Stocker
Wal-Mart
Huntsville
01.2013
- Loaded and unloaded shipments; organized backroom spaces; constructed displays; stocked shelves; assisted customers; and kept area clean and free of safety hazards.
Education
Medical Assistant Diploma -
Virginia College of Business & Health
Chattanooga, TNSkills
- Basic Life Support
- Order Processing
- HIPAA
- Management
- Charts & Diagnosis
- Customer Service
- Data Entry
- Inventory
- Clinical Procedures
- Medical Terminology
- Phlebotomy
- Intake & Triage
- Automated packaging
- Label accuracy
- Warehouse organization
- Behavior assessment
- Time management
- Machinery operation
- Shipping and receiving
- Product packing
- Assembly line experience
- Palletizing knowledge
- Order fulfillment
- Warehouse safety
Timeline
Packaging Technician
McKee Foods
09.2019 - Current
Mental Health Technician
Parkridge Valley Hospital
05.2018 - 09.2019
Direct Support Professional
Orange Grove
01.2015 - 09.2019
Medical Assistant Extern
Erlanger Medical Center
01.2014
Picker
Amazon
01.2014
Stocker
Wal-Mart
01.2013
Customer Service
Convergys
01.2012 - 01.2013
Property Manager
Public Storage
01.2007 - 01.2012
Medical Assistant Diploma -
Virginia College of Business & Health