Lakendra Greer
Retail Store Manager
Memphis,TN
Summary
Dynamic retail professional with extensive experience as a Store Manager at Knowstyle , excelling in store merchandising and team development. Proven track record of enhancing customer service and driving revenue growth through effective inventory management and employee training. Committed to fostering a positive shopping environment and achieving sales objectives.
Overview
9
9
years of professional experience
Work History
Store Manager
Knowstyles Clothing
06.2018 - 03.2024
- Led day-to-day operations of a high-traffic fashion retail store, overseeing a team of sales associates and assistant managers.
- Increased store revenue through effective merchandising, promotional strategies, and customer engagement.
- Managed inventory, shipment processing, and visual displays to align with company standards.
- Recruited, trained, and developed staff, resulting in high employee retention and improved team performance.
- Maintained excellent customer service standards, resolving customer issues professionally and efficiently.
Sales Associate (Part-Time)
Gap
Southaven, Mississippi
08.2019 - 01.2020
- Provided high-level customer service by helping shoppers find styles, sizes, and coordinating outfits.
- Maintained store cleanliness, restocked merchandise, and assisted with store displays.
- Operated point-of-sale systems and handled customer transactions efficiently.
- Supported loss prevention efforts and contributed to a positive shopping environment.
Assistant Manager
It’s Fashion
02.2015 - 03.2016
- Supported the store manager in managing store operations and achieving sales goals.
- Assisted with staff scheduling, inventory control, and store merchandising.
- Delivered outstanding customer service and built strong client relationships.
- Helped train new team members and led by example in daily sales floor activities.
Education
Bachelor of Arts - Criminal Justice
University of Memphis
Memphis, TN08-2024
Skills
Store merchandising
Employee training
Customer service management
Team development
Retail inventory management
Team building
Store operations
Shift scheduling
Timeline
Sales Associate (Part-Time)
Gap
08.2019 - 01.2020
Store Manager
Knowstyles Clothing
06.2018 - 03.2024
Assistant Manager
It’s Fashion
02.2015 - 03.2016
Bachelor of Arts - Criminal Justice
University of Memphis
Similar Profiles
Katie StephensonKatie Stephenson
Seasonal Warehouse Worker at Nova ClothingSeasonal Warehouse Worker at Nova Clothing
Genesis McBrayerGenesis McBrayer
Sales Associate at Garage ClothingSales Associate at Garage Clothing
Linda ThompsonLinda Thompson
Sales Associate at Maurice's Clothing StoreSales Associate at Maurice's Clothing Store
Maurice BlandMaurice Bland
Home Improvement Contractor at Self-employedHome Improvement Contractor at Self-employed
Amanda MosherAmanda Mosher
TNARNG State Program Manager at Tennessee Army National GuardTNARNG State Program Manager at Tennessee Army National Guard