Lakesha Jones
Memphis
Summary
Detail-oriented professional with strong customer relations and merchandising expertise. Experienced in labeling, shelving, and organizing items while effectively receiving, moving, and stocking merchandise. Knowledgeable in grocery stocking and rotation procedures, with a commitment to efficiency and accuracy. Capable of lifting up to 50 pounds.
Overview
1
1
Certification
2
2
years of post-secondary education
9
9
years of professional experience
Work History
Residential House Manager
Victorious family care
Memphis
03.2026 - Current
- Managed daily operations of residential facilities for client support.
- Coordinated care schedules and activities to enhance residents' well-being.
- Supported staff in implementing safety protocols and emergency procedures to ensure resident safety.
- Recruited qualified candidates for various positions within the company.
- Trained new staff on operational procedures and resident care techniques.
- Compiled monthly reports on property condition for management review to inform decision-making.
Team Lead
Amazon fulfillment
Memphis
07.2020 - 12.2023
- Supervised daily operations of fulfillment center team members.
- Trained new associates
- Coordinated workflow to ensure timely processing of customer orders.
- Monitored inventory levels and reported discrepancies to management.
- Coordinated team resources to achieve project goals.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
Manager in Charge
Healthlinkinc
Memphis
02.2017 - 07.2020
- Directed daily operations to ensure efficient healthcare service delivery.
- Managed staff schedules to optimize resource allocation and workflow efficiency.
- Implemented training programs to enhance employee skills and performance.
- Verified employee timecards for accuracy and compliance with company policies. and resolve discrepancies with department managers.
- Coordinate with HR to update employee benefits and deductions accurately.
- Coordinated schedules and meetings for management team across multiple departments.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
Education
BBA - Business Administration
The University of Memphis
Memphis , Tn 01.2025 - 07.2026
Excel Center Memphis
Memphis , Tn Skills
- Scheduling coordination
- Operational efficiency
- Staff training
- Conflict resolution
- Customer service
- Employee scheduling
- Team building
Certification
- Cpr certified
Timeline
Residential House Manager
Victorious family care
03.2026 - Current
BBA - Business Administration
The University of Memphis
01.2025 - 07.2026
Team Lead
Amazon fulfillment
07.2020 - 12.2023
Manager in Charge
Healthlinkinc
02.2017 - 07.2020
Excel Center Memphis