Lakisha Green
Gallatin
Summary
Detail-oriented professional with strong customer service skills and proven problem-solving abilities. Experienced in managing inventory levels, customer interaction and utilizing technology to enhance operational efficiency.
Overview
10
10
years of professional experience
Work History
Inventory Clerk
Ryder Logistics
2023.11 - Current
- Managing inventory levels using Warehouse Management System (SAP) to ensure accuracy and efficiency.
- Utilizing barcode scanning technology to enhance tracking and retrieval of items within the warehouse.
- Conducting regular cycle counts to maintain precise stock records and minimize discrepancies.
- Supporting audits of inbound shipments by providing necessary documentation and inventory reports.
- Resolving inventory discrepancies through communication with team members and relevant supervisors.
- Assisting team members with any questions and concerns they discover on warehouse floor.
- Instructing supervisors through in person and email communication on any adjustments needed on warehouse floor
- Coordinating with upper management through email on more critical inventory issues.
- Utilizing computer based programs (SAP, Microsoft Excel, Microsoft Outlook)
Retail Warehouse Associate
Fedex Express
2016.04 - 2023.11
- Supported daily operations in the front office, which included receiving, sorting, and dispatching packages, as well as assisting customers.
- Performed a variety of over-the-counter customer service, administrative and clerical duties requiring direct and indirect customer interactions.
- Assisting customers with shipments using Fedex order systems and providing accurate pricing information.
- Checks packages to ensure proper labeling, weight and size, proper wrapping, insurance values, special requirements for hazardous materials.
- Utilizing tracking systems to help customers find packages.
- Providing exceptional customer service to meet the customers needs.
- Utilizing general office skills required including typing, filing, computer literacy, and multitasking.
- Processing financial transactions using POS, handling cash transactions.
Education
High School Diploma -
Todd County Central High School
Elkton, KYSkills
- Computer literacy
- Order management
- Customer Service
- Packaging and labeling
- Problem-solving
- Multitasking
- Clear communication
- Troubleshooting
Timeline
Inventory Clerk
Ryder Logistics
2023.11 - Current
Retail Warehouse Associate
Fedex Express
2016.04 - 2023.11
High School Diploma -
Todd County Central High School