Lakisha Green
Gallatin
Summary
Detail-oriented professional with strong customer service skills and proven problem-solving abilities. Experienced in managing inventory levels, customer interaction and utilizing technology to enhance operational efficiency.
Overview
10
10
years of professional experience
Work History
Inventory Clerk
Ryder Logistics
Lebanon, TN
11.2023 - Current
- Managing inventory levels using Warehouse Management System (SAP) to ensure accuracy and efficiency.
- Utilizing barcode scanning technology to enhance tracking and retrieval of items within the warehouse.
- Conducting regular cycle counts to maintain precise stock records and minimize discrepancies.
- Supporting audits of inbound shipments by providing necessary documentation and inventory reports.
- Resolving inventory discrepancies through communication with team members and relevant supervisors.
- Assisting team members with any questions and concerns they discover on warehouse floor.
- Instructing supervisors through in person and email communication on any adjustments needed on warehouse floor
- Coordinating with upper management through email on more critical inventory issues.
- Utilizing computer based programs (SAP, Microsoft Excel, Microsoft Outlook)
Retail Warehouse Associate
Fedex Express
Nashville, TN
04.2016 - 11.2023
- Supported daily operations in the front office, which included receiving, sorting, and dispatching packages, as well as assisting customers.
- Performed a variety of over-the-counter customer service, administrative and clerical duties requiring direct and indirect customer interactions.
- Assisting customers with shipments using Fedex order systems and providing accurate pricing information.
- Checks packages to ensure proper labeling, weight and size, proper wrapping, insurance values, special requirements for hazardous materials.
- Utilizing tracking systems to help customers find packages.
- Providing exceptional customer service to meet the customers needs.
- Utilizing general office skills required including typing, filing, computer literacy, and multitasking.
- Processing financial transactions using POS, handling cash transactions.
Education
High School Diploma -
Todd County Central High School
Elkton, KYSkills
- Computer literacy
- Order management
- Customer Service
- Packaging and labeling
- Problem-solving
- Multitasking
- Clear communication
- Troubleshooting
Timeline
Inventory Clerk
Ryder Logistics
11.2023 - Current
Retail Warehouse Associate
Fedex Express
04.2016 - 11.2023
High School Diploma -
Todd County Central High School