Lakshmi Devarajan
Salem,TN
Summary
Results-driven and highly organized PMO professional with over 2 years of experience in project management, strategic planning, and process improvement. Demonstrated expertise in overseeing complex projects, managing cross-functional teams, and implementing best practices to enhance project efficiency and outcomes. Adept at utilizing interpersonal skills, time management, and problem-solving abilities to deliver projects on time and within budget. Committed to building a supportive, goal-oriented working environment and has a track record of organizing projects that enhance the organization's objectives. Ability to take on new tasks and adjust to changing project needs to meet team and company objectives.
Overview
6
6
years of professional experience
Work History
Project Management Analyst
Capgemini Technology Services
Bengaluru, India
05.2022 - Current
- Improved project efficiency by streamlining processes and implementing best practices in project management.
- Reduced project costs through effective resource allocation and budget monitoring.
- Maintaining clear communication channels and providing regular progress updates can lead to increased stakeholder satisfaction.
- Supervised cross-functional teams to achieve project delivery on time, within scope, and within budget.
- Implemented agile techniques to enhance adaptability and responsiveness in rapidly changing environments.
- Ensured high-quality results by closely monitoring the project's progress against established milestones and KPIs.
Business Planning Analyst
Capgemini Technology Services
Chennai (Remote)
06.2021 - 05.2022
- Business planning processes were enhanced through in-depth market research and data analysis.
- Developed an annual promotion strategy for food, home care, beauty, and personal care sectors utilizing data analytics and ROI%, emphasizing monthly cycles and volume scaling.
- Contributed to successful supply chain projects by effectively managing resources, timelines, and stakeholder expectations.
- Collaborated with Stock management, Logistics, and MDM departments to ensure that deadlines were completed smoothly.
- Generated ad-hoc reports to evaluate specific business requirements.
- Integrated new technology solutions into existing systems to streamline order processing procedures.
Customer Relationship Officer
Sowkea Agro And Retail Concepts Private Limited
Chennai, India
10.2020 - 04.2021
- Addressing and solving customers concerns in a timely manner resulted in improved customer satisfaction.
- Prompt service was delivered to prioritize customer needs.
- Developed, updated and maintained database of existing and potential customers in Salesforce software.
- Optimized customer satisfaction by streamlining the handling of inquiries, complaints, and concerns.
Market Research Analyst
Tata Consultancy Services
Chennai
05.2018 - 11.2019
- Offered in-depth insights to address client inquiries and comprehend end-to-end business requirement.
- Analyzed customer data to identify potential markets and enhance marketing strategies.
- Managed research database and conducted competitor analysis for sales optimization.
- Forecasted sales trends and presented market reports to senior management.
- Managed database to organize and analyze research findings efficiently.
- Utilized various research tools to gather and interpret data effectively.
Education
Bachelor of Arts - English Literature
Shri Sakthi Kailash Educational Institutions
Salem, India05.2018
Skills
- Project Planning
- Project tracking
- Budget Control
- Document Management
- Technical understanding
- Business Analysis
- Data Analysis
- Customer Relations
Timeline
Project Management Analyst
Capgemini Technology Services
05.2022 - Current
Business Planning Analyst
Capgemini Technology Services
06.2021 - 05.2022
Customer Relationship Officer
Sowkea Agro And Retail Concepts Private Limited
10.2020 - 04.2021
Market Research Analyst
Tata Consultancy Services
05.2018 - 11.2019
Bachelor of Arts - English Literature
Shri Sakthi Kailash Educational Institutions