Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Lakshmi Kandhan

Lakshmi Kandhan

Program Management Officer
Chennai

Summary

PMP® Certified and Scrum Master® with PRINCE2® certification, offering 10 years of project management experience. Skilled in building collaborative client relationships and consistently surpassing expectations. Recognized for diligence, resourcefulness, and unwavering commitment to team success. Dedicated IT professional focused on improving team productivity through clear communication and meticulous attention to detail, ensuring timely and cost-effective project completion.

Overview

10
10
years of professional experience
3
3
Certifications

Work History

Project Management Officer

MSC Technologies PVT Ltd
Chennai
04.2023 - Current
  • · Onboarding resource, tracking internal movements and offboarding resources for/from projects.
  • · Managing access and licenses for VSTS, Sonar cloud and Timesheet portal.
  • · Creating weekly & monthly workforce reports, including FTE movements, forecasting and gap analysis.
  • · Participate in agile-related ceremonies and govern teams on proper agile practices.
  • · Reviewing risks, key critical resources, roadmaps, and challenges with the PO and Scrum Masters, document findings/recommendations, and provide necessary support.
  • · Continuously monitoring project progress and key deliverables such as milestones, delivery efficiency, velocity, bugs, and releases from Azure DevOps.
  • · Monitoring Incidents and coordination with leads to ensure consistent product quality.
  • · Conducting RCA & TRAIGE meetings along with stakeholders for Incident management.
  • · Track environmental usage of project teams to ensure efficient usage and avoid application downtime.
  • · Part of the release steering committee to expedite the release process.
  • · Creating Power BI Dashboards based on the KPI metrics for management visibility.
  • Established strong relationships with stakeholders, ensuring clear communication channels and managing expectations throughout the project duration.
  • Improved project efficiency by streamlining communication and ensuring timely completion of tasks.
  • Developed comprehensive project plans for successful execution and delivery of projects within deadlines.
  • Conducted thorough post-project analysis to identify areas for improvement in future initiatives, driving continuous process improvements within the organization.
  • Demonstrated exceptional problem-solving abilities by addressing complex challenges encountered during the course of projects swiftly and effectively.
  • Managed risk effectively by identifying potential issues early on and developing mitigation strategies accordingly.
  • Identified plans and resources required to meet project goals and objectives.
  • Analyzed project performance data to identify areas of improvement.
  • Mentored junior team members, contributing to their professional growth and development within the organization.

Business Support Coordinator

Fujitsu Consulting India Pvt Ltd
Chennai
08.2019 - 04.2023
  • · Data gathering and data analysis (financial and non-financial, qualitative and quantitative) for process improvement and development.
  • · Software Asset Management, Compliance & Audit (Adobe Compliance & Microsoft Visual Studio compliance).
  • · Review and validate any software purchase request against available software and license requirement to ensure acquisition request will be compliant with existing license agreements.
  • · Assist with software license optimization efforts related to excess license inventory and harvesting unused license for non-enterprises license/agreements.
  • · Handling Service now tickets & ASK IT tickets for Order Packaged Software's related queries.
  • · Coordinating with product owners and technology owners to define technology requirements to support company process strategy and deployment.
  • · Generating monthly Accounts Payable Invoices and Supplier Purchase Order to Customer.
  • · Invoice Register, Purchase Order Log & Credit note Register update and maintenance in SharePoint.
  • · New Change Initiation, Change log update and maintenance in SharePoint.
  • · Coordinating & Presenting TRIAGE meeting by consolidating data’s from PMO Manager & Project Managers.
  • Organizing & Presenting Programme Board meeting with Project Director along PMO Managers.
  • 4 years of analyst experience.

Senior Project Coordinator

Lionbridge Technologies
Chennai
08.2015 - 08.2019
  • · Managed a large team of 40+ members from different geographical location spread across UK, Chennai, and Bangalore along with my senior manager.
  • · Interfacing with Managers, Assistant Managers & Team Leaders for collecting the data, identifying the technical issues, and creating reports to meet data analysis needs.
  • · Monthly performance analysis presentation with UK and India stake holders.
  • · Developing & Maintaining data warehouse and data analyst for the entire organization.
  • · Root cause analysis of deviation in financial breakup, Resource utilization, Revenue generation and validation and Global SharePoint maintenance.
  • · Conducting internal auditing to ensure all data are prepared in advance for the yearly auditing.
  • · Responsible for project planning, execution, risk evaluation & timely closure of project.
  • · Training newly recruited employees as per project specification.
  • Implementing technical/non-technical updates to the entire organization.

Education

MBA - Operations & Supply Chain Managment

Loyola & Pondicherry Twinning Program
Chennai, India
04.2001 -

Bachelor of Science - Aircraft Maintenance Engineering

Hindustan Institute of Engineering Technology
Chennai, India
04.2001 -

Skills

Project performance review

Accomplishments

MSC Technologies:

· Received appreciation from CEO for FTE forecast report which mitigated resource risk.

· Received A rating for consistently delivery and quality.


Fujitsu Consulting India:

· Received BIG THANK YOU award from UK client worth £50 for continues effort & support during COVID.

· Received 2 STAR awards back-to-back from UK client for reliable performance.

· Received appreciation for organizing fund raising event (Helping Humanity) to support 200+ farmer families during pandemic.

· Appreciation for quick response and short turnaround time during tight delivery schedule.


Lionbridge Technologies:

· Achieved the ‘Star Performer’ award for 2017 for outstanding contribution & performance in customer satisfaction.

· Received best performer award for 2018 Q3.

Certification

PMP - Project Management Professional

Timeline

PMP - Project Management Professional

05-2025

Project Management Officer

MSC Technologies PVT Ltd
04.2023 - Current

Certified Scrum Master

01-2023

Prince 2

10-2020

Business Support Coordinator

Fujitsu Consulting India Pvt Ltd
08.2019 - 04.2023

Senior Project Coordinator

Lionbridge Technologies
08.2015 - 08.2019

MBA - Operations & Supply Chain Managment

Loyola & Pondicherry Twinning Program
04.2001 -

Bachelor of Science - Aircraft Maintenance Engineering

Hindustan Institute of Engineering Technology
04.2001 -

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Lakshmi KandhanProgram Management Officer