Summary
Overview
Work History
Education
Skills
Certification
Timeline

Lakshmipriya Kannan

Project Manager,observability Engineer
Chennai

Summary

Dynamic project manager with a strong background in Agile practices and infrastructure management. Proven ability to enhance team performance and drive project success, contributing to significant revenue growth and improved operational efficiency.

Overview

3
3
Certifications
16
16
years of professional experience

Work History

Project Manager

TATA Consultancy Services Ltd
04.2025 - Current
  • Managed and reviewed high-performing cross-functional team of 35+ members from diverse sub-teams to maximize resource utilization and maintain alignment on project milestones.
  • Promoted synergy across diverse internal teams to improve workflows, address bottlenecks, and boost project velocity.
  • Advocated for unwavering adherence to customer SLAs, reliably achieving or exceeding performance benchmarks and contractual commitments.
  • Analyzed and showcased performance data during project management review, transforming feedback into effective course correction strategies.
  • Collaborated on project proposals, contributing technical scoping and resource estimation to secure bids. Provided shift planning and risk assessment inputs to enhance proposal competitiveness. Engaged in bid-winning strategies by integrating comprehensive technical assessments.
  • Accountable for onboarding new resources to project.
  • Coordinated with cross-functional tracking teams to define SOW deliverables and pricing models for client
  • Implemented innovative performance solutions to deliver enhanced business value to customer

Observability Engineer

TATA Consultancy Services Ltd
04.2025 - Current
  • Designed monitoring strategies with custom alerts and thresholds to minimize alert noise and enhance incident accuracy for mission critical applications.
  • Configured management zones, tagging, dashboards, host groups, and maintenance windows to ensure effective monitoring governance.
  • Configured Management Zones , tagging, dashboards, host groups and maintenance windows for effective monitoring governance.
  • Enabled synthetic monitoring for availability tracking.

Agile Scrum Master

TATA Consultancy Services
05.2020 - Current
  • Facilitated Agile ceremonies to enhance team collaboration and productivity.
  • Utilized Agile Scrum practices to help the team increase their velocity within the first year of Agile adoption by 60%.
  • Guided cross-functional teams in implementing Scrum practices for improved project delivery.
  • Mentored multiple cross functional teams to deliver quality products on time providing ~$1M revenue to customer.
  • Collaborated with stakeholders to define project scope and prioritize backlog items effectively.
  • Efficiently led scrum teams to deliver quickly by enhancing team performance and removing impediments.
  • Helped in enable Agile transformation at the entire organization level by removing anti-patterns and reducing the Agility debt.
  • Mentored cross-functional teams to deliver quality products on time, contributing to ~$1M in customer revenue.
  • Conducted Agile training sessions to multiple teams and enabled Agile way of thinking and implementing solutions.
  • Helped in enabling Agile transformation at the entire organization level by removing anti-patterns and reducing the Agility debt.
  • Enabled Agile implementation for 80+ teams and documented success stories by providing business value to customers.
  • Conducted Agile training sessions for multiple teams to promote Agile mindset and effective solutions implementation.
  • Mentored junior Scrum Masters, fostering professional development and best practices adherence.
  • Responsible for managing team progress through KPI metrics and artifacts. Also promoted continuous improvement through retrospectives and feedback sessions.

Sr.Storage Admistrator

TATA Consultancy Services Ltd
03.2013 - 12.2024
  • Managed full spectrum of infrastructure storage configuration activities, including zoning, provisioning, copy services, masking, disaster recovery implementation, and replication across SAN and NAS technologies to deliver necessary storage capacity for bank applications.
  • Managed infrastructure storage configuration activities, including zoning, provisioning, copy services, masking, disaster recovery implementation, and replication across SAN and NAS technologies to ensure adequate storage capacity for bank applications.
  • Resolved daily break fixes and concerns in storage environments to maintain system reliability.
  • Proficiency in storage management through CLI.
  • Assess storage performance and enhance system configuration.
  • Expertise in storage capacity administration, capacity forecasting, and performance management through tier transitions.
  • Executed upgrade tasks and managed disaster recovery events.
  • Executed upgrade tasks and coordinated disaster recovery events to enhance system resilience.
  • Addressed daily break fixes and concerns related to storage environments.

Mainframe Application Support

TATA Consultancy Services
12.2010 - 03.2013
  • Provided support as a mainframe application support engineer.
  • Participated in the planning and execution of application disaster recovery strategies, minimizing potential data loss.
  • Assisted in the deployment of new applications, ensuring smooth transition and minimal impact on users.
  • Troubleshot and debugged software to check and rectify discrepancies.

Education

B.Tech - Electronics And Communication Engineering

SASTRA University , Thanjavur, India
04.2001 -

Skills

Project management

Agile methodology

Stakeholder management

Infrastructure management

Staff management

Processes and procedures

Certification

Leading SAFE 6.0 SAFe Agilist

Timeline

Project Manager - TATA Consultancy Services Ltd
04.2025 - Current
Observability Engineer - TATA Consultancy Services Ltd
04.2025 - Current
Agile Scrum Master - TATA Consultancy Services
05.2020 - Current
Sr.Storage Admistrator - TATA Consultancy Services Ltd
03.2013 - 12.2024
Mainframe Application Support - TATA Consultancy Services
12.2010 - 03.2013
SASTRA University - B.Tech, Electronics And Communication Engineering
04.2001 -
Lakshmipriya KannanProject Manager,observability Engineer