Laleeta Lawrence
Nashville,Nashville
Summary
Experienced with early childhood education, focusing on creating nurturing and educational environment. Delivers engaging and developmentally appropriate activities that support children's growth. Track record of effective communication with both children and parents, fostering trust and collaboration.
Overview
10
10
years of professional experience
Work History
Front Office Trainer
Gaylord Opryland Resort & Convention Center
12.2025 - Current
- Trained and mentored over 50 new personnel hired to fulfill various roles.
- Created detailed training framework incorporating clear objectives, instructional methods, and assessment benchmarks.
- Designed and delivered comprehensive training programs utilizing a blend of practical exercises, classroom sessions, and digital resources to enhance employee skills.
- Customized training programs to align with diverse learning styles and experience levels.
- Facilitated hands-on training sessions, guiding trainees through effective phone call techniques.
- Continuously update training content to reflect organizational changes and industry best practices
- Conducted assessments to identify training gaps and opportunities for improvement
Personal Banker (Floater)
Fifth Third Bank
01.2025 - 10.2025
- Handle 100+ customer inquiries per month; resolve complaints within SLA timeframes; maintain a 95%+ customer satisfaction score
- Assisted clients in opening and managing various bank accounts, ensuring compliance with banking regulations
- Conducted thorough financial assessments to identify client needs and recommend suitable banking products
- Analyzed client portfolios and implemented adjustments to ensure consistency with financial performance and desired outcomes.
- Monitored and validated daily banking transactions, enhancing overall efficiency and accuracy in financial management.
Leasing Consultant
KPM Properties
08.2019 - 01.2025
- Converted 73% of prospective inquires into property tours, significantly boosting occupancy rates
- Administered lease agreements, maintaining compliance with established policies and regulatory standards.
- Formulated innovative marketing strategies to elevate property visibility and attract prospective tenants.
- Mentored junior leasing consultants, providing guidance on best practices and sales techniques.
- Hosted 5-10 yearly community events, resulting a 69% increase in resident engagement
Private Nanny
The Kissami Family
01.2016 - 08.2019
- Provided attentive care for two children, ages 2 and 5, supporting their emotional and cognitive growth
- Designed and implemented age-appropriate daily schedules, including educational activities, and outdoor play
- Prepared and served balanced, nutritious meals accommodating specific dietary preferences and food sensitivities
- Maintained open communication with parents regarding children's progress and needs
- Supervised daily activities, promoting cognitive and social development and ensuring safety
- Coordinated schedules and transportation for extracurricular activities, enhancing time management.
Daycare Teacher
Ms. Nicole's Inc
12.2016 - 05.2019
- Developed engaging lesson plans tailored to children's developmental stages.
- Implemented daily activities promoting social, emotional, and cognitive growth.
- Fostered a nurturing environment encouraging positive behavior and cooperation.
- Assessed individual children's progress and adapted teaching methods accordingly.
- Mentored new/junior staff
Education
Bachelor of Science - Clinical Psychology
Southern New Hampshire University
Hooksett, NH05-2028
Registered Behavioral Technician -
AppleTree Connections
Nashville, TN07-2026
Heart Saver CPR AED -
American Heart Association
Nashville, TN03-2026
Skills
- Time management
- Creative problem solving
- Child safety
- Cleaning and sanitation
- Lesson planning
- CPR and first aid
- Classroom oversight
- Learning Styles
Languages
Spanish
Limited Working
Timeline
Front Office Trainer
Gaylord Opryland Resort & Convention Center
12.2025 - Current
Personal Banker (Floater)
Fifth Third Bank
01.2025 - 10.2025
Leasing Consultant
KPM Properties
08.2019 - 01.2025
Daycare Teacher
Ms. Nicole's Inc
12.2016 - 05.2019
Private Nanny
The Kissami Family
01.2016 - 08.2019
Bachelor of Science - Clinical Psychology
Southern New Hampshire University
Registered Behavioral Technician -
AppleTree Connections
Heart Saver CPR AED -
American Heart Association