LANCE HARVEY
Murfreesboro
Summary
Motivated and dependable professional with experience in security, logistics, and customer service. Proven ability to handle physically demanding tasks, ensure safety protocols, and deliver excellent service in fast-paced environments. Demonstrated commitment to teamwork, adaptability, and punctuality. Seeking to bring strong interpersonal skills and a results-driven attitude to a long-term position with growth potential.
Overview
6
6
years of professional experience
Work History
Security Guard
CSC
03.2025 - Current
- Controlled access points and verified credentials for entry.
- Responded promptly to incidents and coordinated with emergency personnel.
- Received recognition for reliability and professionalism during high-attendance events.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Relocation Specialist
King and Queen Movers, LLC
01.2019 - Current
- Loaded and unloaded furniture and boxes with care and efficiency.
- Ensured items were transported without damage and maintained customer satisfaction.
- Worked collaboratively with team members to complete residential and commercial moves.
- Maintained a consistent record of on-time arrivals and positive customer feedback.
- Data entry Customer ration and paying close attention to details
- Improved customer satisfaction ratings by consistently delivering outstanding service throughout the entire relocation process.
- Managed all aspects of client relocations, ensuring a seamless transition and minimal disruption to their lives.
- Implemented cost-saving measures within the company by streamlining operations and negotiating better rates with suppliers.
- Coordinated the packing, transportation, and storage of household goods while maintaining open communication with clients throughout the entire process.
Sales Associate
Finish Line
01.2022 - 01.2024
- Assisted customers with purchases and provided product recommendations.
- Maintained clean and organized sales floor and stockroom.
- Operated cash register and handled financial transactions accurately.
- Helped increase monthly sales through upselling and attentive customer service.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Oakland High School
Murfreesboro, TN05-2023
Associate of Science - Sports Medicine
Motlow Community College
Smyrna, TN08-2026
Skills
- Strong communication and teamwork abilities
- Time management and reliability
- Conflict resolution and problem-solving
- Physical stamina and safety awareness
- Customer service and sales experience
- Verbal and written communication
- Security camera monitoring
- Workplace safety
- Work ethic
- Punctuality
- Emergency response
Accomplishments
- Security Guard
- Prevented potential safety incidents through consistent patrols and rapid response.
- Recognized for excellent attendance and punctuality during large-scale events.
- Successfully deescalated confrontations without incident.
- Maintained a perfect record of accurate incident reporting.
- Mover / Logistics
- Moved over 100 households with zero reported damages.
- Consistently received positive customer reviews for professionalism and care.
- Completed moves 20% faster than average crew time.
- Trained 2+ new hires on best practices for loading and safety
- Maintained 100% attendance over 12+ months.
- Commended by supervisors for positive attitude and teamwork.
- Volunteered to take on extra shifts during staffing shortages.
- Learned new systems and procedures quickly with minimal supervision.
Languages
English
Native or Bilingual
Timeline
Security Guard
CSC
03.2025 - Current
Sales Associate
Finish Line
01.2022 - 01.2024
Relocation Specialist
King and Queen Movers, LLC
01.2019 - Current
High School Diploma -
Oakland High School
Associate of Science - Sports Medicine
Motlow Community College
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