Dedicated Patient Service Representative with knowledge in effective communication and patient care. Proven ability to address concerns with empathy and professionalism, ensuring high standards of service and compliance within my field.
Work History
Patient Care Technician
2 Months
TriStar Centennial Medical Center | 06.2026 - Current
Assisted nursing staff with patient assessments and daily care routines
Monitored vital signs and reported changes to healthcare team promptly
Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality
Patient Service Representative
3 Years 4 Months
TriStar Centennial Medical Center | 02.2023 - 06.2026
Assisted in resolving patient questions and concerns about dietary needs
Monitored compliance with hospital policies to maintain high standards of care and service
Handled patient concerns with professionalism and empathy, creating an atmosphere of trust
Prep Cook/Hot Line Cook
7 Months
Von Elrod's Beer Hall and Kitchen | 07.2021 - 02.2022
Implemented best practices for food handling, contributing to overall kitchen cleanlinessanliness
Prepared ingredients for daily menu items, ensuring quality and fresh food
Assisted chef in food preparation, maintaining high efficiency during peak hours
Cashier/Line Worker
2 Months
Panda Express | 06.2019 - 08.2019
Resolved customer questions and complaints with professionalism and kindness
Welcomed customers and helped determine their food needs
Operated cash register with high accuracy levels
Education
No Degree - Psychology
Middle Tennessee State University | Murfreesboro, TN