Professional Summary
Overview
Work History
Education
Skills
Timeline

Laondrea Cloyd

TriStar Centennial Medical Center
Nashville
7
years of professional experience

Dedicated Patient Service Representative with knowledge in effective communication and patient care. Proven ability to address concerns with empathy and professionalism, ensuring high standards of service and compliance within my field.

Work History

Patient Care Technician

2 Months
TriStar Centennial Medical Center | 06.2026 - Current
  • Assisted nursing staff with patient assessments and daily care routines
  • Monitored vital signs and reported changes to healthcare team promptly
  • Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality

Patient Service Representative

3 Years 4 Months
TriStar Centennial Medical Center | 02.2023 - 06.2026
  • Assisted in resolving patient questions and concerns about dietary needs
  • Monitored compliance with hospital policies to maintain high standards of care and service
  • Handled patient concerns with professionalism and empathy, creating an atmosphere of trust

Prep Cook/Hot Line Cook

7 Months
Von Elrod's Beer Hall and Kitchen | 07.2021 - 02.2022
  • Implemented best practices for food handling, contributing to overall kitchen cleanlinessanliness
  • Prepared ingredients for daily menu items, ensuring quality and fresh food
  • Assisted chef in food preparation, maintaining high efficiency during peak hours

Cashier/Line Worker

2 Months
Panda Express | 06.2019 - 08.2019
  • Resolved customer questions and complaints with professionalism and kindness
  • Welcomed customers and helped determine their food needs
  • Operated cash register with high accuracy levels

Education

No Degree - Psychology

Middle Tennessee State University | Murfreesboro, TN

Skills

Vital signs monitoring
Basic life support
Patient mobility support
Patient advocacy
HIPAA compliance
Compassionate care

Timeline

Patient Care Technician

TriStar Centennial Medical Center
06.2026 - CurrentRead More

Patient Service Representative

TriStar Centennial Medical Center
02.2023 - 06.2026Read More

Prep Cook/Hot Line Cook

Von Elrod's Beer Hall and Kitchen
07.2021 - 02.2022Read More

Cashier/Line Worker

Panda Express
06.2019 - 08.2019Read More

Middle Tennessee State University

No Degree from Psychology
Read More
Laondrea Cloyd