Medical Coding and Billing Specialist
DeVry University Online
04.2025 - Current
- Provided exceptional customer service to patients, addressing their concerns regarding insurance claims or billing issues with empathy and professionalism.
- Developed a comprehensive understanding of ICD-10-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments.
- Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of the coding and billing processes.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Reduced errors in medical billings, effectively addressing discrepancies and rectifying issues promptly.
- Monitored trends in medical billing denials, implementing corrective actions to prevent future occurrences of similar issues.
- Contributed to team success by actively participating in staff meetings, offering insights into improving workflows within the department.
- Enhanced accuracy of medical coding by implementing a thorough review process and cross-checking system.
- Achieved timely reimbursements from payers by submitting clean claims that adhere to payer-specific guidelines.
- Maximized productivity through effective time management, prioritizing tasks based on urgency and importance.
- Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
