Summary
Overview
Work History
Education
Skills
Timeline
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LaSandra Smith

Selmer

Summary

Dynamic and results-driven professional with experience at Walmart and McDonald's, excelling in customer service and inventory management. Recognized for enhancing inventory accuracy and fostering a positive team environment. Punctual and reliable, with strong money handling skills and a commitment to continuous learning. Proven ability to improve customer satisfaction through effective problem-solving.

Overview

15
15
years of professional experience

Work History

Casher/Stocker

Walmart
03.2020 - 09.2024
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.

Assistant Manager

McDonald's
01.2010 - 02.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Education

GED -

Lake Worth High
Lake Worth, FL
06-1994

Skills

  • Willing to learn
  • Positive attitude
  • Shelf stocking
  • Customer service
  • Friendly and personable
  • Punctual and reliable
  • Money handling
  • Proper stacking and storage

Timeline

Casher/Stocker

Walmart
03.2020 - 09.2024

Assistant Manager

McDonald's
01.2010 - 02.2020

GED -

Lake Worth High

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LaSandra Smith