Resolute and experienced clinical research professional with over 10 years of extensive experience within cross functional teams ranging from Data Management, Quality and Compliance Assurance, Project Management, and Pharmacovigilance across multi-therapeutic areas. Meticulous with history of exceeding company goals utilizing consistent and organized practices. Successfully meets aggressive deadlines and challenges producing quality to best enhance the organizational brand.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
Work History
Coordinator
American Cancer Society, ACS
Nashville, TN
03.2024 - Current
Ensures timely and accurate reporting including ensuring data is entered into applicable software and systems (HMS, Salesforce, Marketplace, Concur, ADP, etc.).
Assists in the recruitment, training, retention and utilization of volunteers in an appropriate manner to support Hope Lodge program delivery.
Serves as a spokesperson for the Hope Lodge and actively promotes community relations and awareness of Hope Lodge activities including tours for civic, community and health care groups.
Identifies development opportunities with Hope Lodge guests and community leaders that interact with Hope Lodge; assists with solicitation when appropriate.
Reviews and updates patient information, current lodge status, and maintenance logs at the beginning and end of each shift.
Improves team productivity with regular communication and progress updates, fostering a collaborative work environment.
Manages project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Collaborates with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Coordinates cross-functional teams, resulting in seamless project execution and enhanced outcomes.
Enhances guest satisfaction by responding promptly to inquiries and addressing concerns professionally.
Enhances operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Performs all guest interactions and processes including referrals, screening, check-in, orientation, stay, and check-out in strict adherence to Hope Lodge Operations policies.
Ensures safe operation of a Hope Lodge operating 24/7/365 and implements constituent relationship management principles as standard business practice.
Partners with area hospitals, clinics and health systems in maintaining guest referrals.
Collaborates with ACS staff to ensure financial and volunteer support of the lodge.
CLINICAL SAFETY COORDINATOR
MCKESSON, SARAH CANNON RESEARCH INSTITUTE
Nashville , TN
08.2021 - Current
Provides support to Safety Lead for study level activities with Sponsor
Proficient in SAE data entry into Argus Safety Database along with providing preliminary assessment for medical coherency of SAE reports
Conducts all pharmacovigilance and study level activities according to company SOPs, ICH-GCP, and FDA regulations and guidelines
Process incoming serious adverse event (SAE) reports
Enters SAE report data, both initial and follow-up reports into SAE tracking data base
Performs preliminary assessment for medical coherency of SAE reports
Drafts clinical narrative for SAE reports for further review and assessment by Medical Monitor or Sponsor
Follows SAE reports until resolution of events
Submits necessary SAE report queries to study sites and track for resolution
Generates, review, and distributes routine SAE Report
Facilitates study level meetings as the Pharmacovigilance/Safety representative
Provides guidance and oversight to junior level Safety Specialists
Provides guidance on SAE reporting to study site colleagues
Performs quality checks in SAE safety database
Generates Cover sheets for Pharmacovigilance Safety Department electronic repository
Coordinates project forecasting of hours and identification of resource requirements and identifies potential out of scope activities to PM and management
Develops and Maintains Contract Modification processes
Supports the administrative and financial management of allocated projects
Audit preparation and execution at the internal and federal level
CLINICAL PROJECT ASSISTANT
DOCS/ICON PLC
Nashville , TN
06.2020 - 07.2021
Provided Clerical Review and assistance in processes in accordance with incoming SOPs
Reviewed Serious Adverse Event (SAE) forms, including site follow-up for resolution of data queries, assist in distribution of IND Safety Letters to investigators and tracking of necessary Follow-up Report, as appropriate.
Coordinated with clinical project team distribution, retrieval and review of regulatory documents required for initiation of clinical trial
Assured currency of required clinical trial documents within Central
Filed CVs, FDA 1572s, Lab Certifications, Financial Disclosures, and lab normal ranges, etc. throughout clinical trial
Maintenance of project specific regulatory documents inventory systems
Prepared investigator grant payment requests and corresponding cover letters for distribution to Sponsor´s Finance and Clinical Investigators
Maintained clinical grant tracking database for each study, generates periodic reports on status of grant payments and resolves payment inquiries from investigator sites
Assisted the Clinical Project Leader/Clinical Research Associate(CRA) in preparing and tracking investigational product (IP) supplies, packaging, and shipment requests and circulating these requests for appropriate approvals
Confirmed site receipt of shipped IP, alerts responsible CPL whenever IP inventory requires review/re-order and assists with drug reconciliation
Assisted in securing necessary non drug administrative supplies for clinical trials and processes site requests for shipping supplies, as needed
Maintenance of clinical trial monitoring and management tracking systems
Worked with the US Clinical Project Team to assure successful completion of trials in the US and globally
Assisted with CRA/RCRA during routine monitoring visits and follow-up
Generated, populated and maintained clinical trial monitoring/management tracking systems
Produced project-specific status reports for management
CLINICAL RESEARCH DATA SPECIALIST
VANDERBILT INGRAM CANCER CENTER
Nashville, TN
05.2016 - 06.2020
Input, reviewed, and submitted eligibility documentation into data capture systems for portfolio of studies
Identified and resolved documentation discrepancies
Correctly and efficiently abstracted information from EMR for multiple studies
Identified AEs from EMR, provided support to correctly and completely record AEs and serves as resource to CTA II staff
Assisted with trending and metrics reports on AEs for each trial and across teams
Submitted to sponsor all pertinent data into database accurately and efficiently for Phase I/II/III trials
Acted as a preceptor for CTA II staff
Reviewed and approved responses to sponsor queries from CTA staff
Supported complex queries and works with sponsors on issues; supported initiatives to reduce queries through identification on ongoing issues
External Sponsor Monitoring and Visit Management
Coordinated monitor scheduling for multiple studies, including fast accruing studies with increased monitoring demand and studies with data locks for FDA submissions and/or national meeting presentations
Met with monitors to review data monitoring results, answer questions and resolve queries
Demonstrated effective communication with external monitors
Monitored study metrics
Performed independent reviews of DM deliverables for management staff, PM, and external clients on a regular basis
Developed and delivered study specific training for Data Management Project Staff
Mentored data team on resolving issues
Quality Assurance/Internal Monitoring
Queried research team to clarify, reconcile and complete data issues
Developed assessment tools to assist clinical staff during patient visits
Mentored and trained DM staff to communicate effectively with research team as needed
Identified and resolved discrepancies with research team
Mentored and assisted data team in effective discrepancy resolution as needed
Coordinated data entry, data lock, monitoring and audit deadlines for multiple studies
Trained DM staff in good clinical and research practices as it relates to data management as needed
Encouraged input as it relates to process improvement
Prepared for and participated in clinical trial audits
Mentored and trained DM staff to prepare for and participate in internal and external audits as needed
PHARMACY TECHNICIAN
WALGREENS PHARMACY
Nashville, TN
02.2019 - 12.2019
Utilized pharmacy systems to obtain patient and drug information and process prescriptions
Assisted with and coach's pharmacy technicians in operation of pharmacy systems and cashiers in operation of pharmacy cash registers
Developed strong relationships with most valuable customers and patients
Performed duties as assigned by Pharmacy Manager and Staff Pharmacist
Utilized pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions
Assisted in streamlining communication that does not require personal attention of pharmacist, including those to physicians
Processed manual claims for third party program prescription services in timely and efficient manner, and performs other clerical duties, as assigned by Pharmacy Manager
Assisted and supported Pharmacy Department with inventory management activities
DATA MANAGEMENT SPECIALIST
VANDERBILT INGRAM CANCER CENTER
Nashville, TN
02.2015 - 05.2016
Correctly and efficiently abstracted information from electronic medical record (EMR) for multiple studies to include Phase I - Phase 3 clinical trials
Input eligibility documentation into data captures system, whether paper or electronic
Identified and resolved any documentation discrepancies
Identified adverse events from EMR and correctly and completely enter EDC
Responded to sponsor queries in timely manner (per SOP or protocol requirement)
Scheduled and coordinated all aspects of monitor scheduling for multiple studies
Prepared charts and EDC for clinical trial audits
Met with monitors to review data monitoring results
Exhibited effective communication with external monitors and sponsors
PHARMACY TECHNICIAN
WALGREENS PHARMACY
Nashville, TN
01.2012 - 02.2015
Utilized pharmacy systems to obtain patient and drug information and process prescriptions
Assisted with and coach's pharmacy technicians in operation of pharmacy systems and cashiers in operation of pharmacy cash registers
Developed strong relationships with most valuable customers and patients
Performed duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions
Assisted in streamlining communication that do not require personal attention of pharmacist, including those to physicians
Processed (corrects and resubmits) manual claims for third party program prescription services in timely and efficient manner, and performs other clerical duties, as assigned by Pharmacy Manager
Assisted and supported Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals
Maintained knowledge of company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs
Assisted pharmacists with scheduling and maintaining work flow
Assisted in preparing for pharmacy audits
Worked as part of team to provide support to other members of healthcare team
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
SALES ASSOCIATE
WALGREENS PHARMACY
Nashville, TN
01.2008 - 01.2012
Provided customer service and community outreach
Modeled and shared customer care best practices by proactively helping, asking questions to determine customers' needs, and informing customers of options
Greeted, listed, and engaged with customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of store when necessary
Lead and delivered in-store events to promote brand awareness
Built relationships with customers; provides authentic closure of customer interaction and built and fostered relationships.
Education
Bachelor of Science - Health Administration
Trevecca Nazarene University
Nashville, TN
02.2023 - 05.2026
HIGH SCHOOL DIPLOMA -
John Overton High School
Nashville, TN
08.2005 - 05.2009
Skills
Adherence to SOP's
Critical thinking in problem-solving
Regulatory Knowledge
Comprehensive reporting on metrics
Research methodology and data oversight
FDA and State Regulations
Quality assurance expertise
Adaptability and flexibility
Relationship building
Project coordination
Process improvement
Workflow management
Accomplishments
Excellent Time Management, Organizational and Team Building, Site Relationship building
Leadership, Clinical Workflow and Development, Change Management
Strategic Planning, Process Design and Implementation, ICH-GCP, FDA Audit experience
Quality and Compliance Knowledge/ OSHA Trained
Proficient in Windows Excel, Access, One Note, Teams, Outlook Publisher, Word and Adobe
EPIC, Starpanel EMR, Oncore, Vestigo, Medidata RAVE, and Inform
Report Form Databases (Inform, Rave, Bioclinica, etc.), CTP(Clinical Trial Portal)